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13 June 2014
Summary: I purchased two of these. The battery stopped taking a charge and the only way it would work is if its plugged in. It happened on both devices. I contacted TomTom and they sent me two brand new devices, not refurbished. Same thing happened, I ended up buying a Garmin and could never be happier.
Summary: Very disappointed overall with the product and support. The GPS itself is not bad but the battery is garbage. I bought this GPS last year in May 2013 and within 3 months the battery died. TomTom Replaced it in Sep 2013. then in Dec 2013 batter died again.
Summary: This TomTom is a great upgrade from my old TomTom: => It acquires gps position extremely quickly => The hands free blue tooth telephone connection is a great addition. => The more descriptive instructions (which lane, street/route name and direction) reduces stress in complex highway interchanges.
Summary: I owned an older model of the TomTom GO and I can see the improvements in both hardware and software over the intervening years. The voice recognition works much better. The interface is more intuitive. The route calculation is much faster.
Summary: We had a couple challenges with this order, but the customer service team was ABSOLUTELY WONDERFUL and we are COMPLETELY satisfied!! We have been customers for years and I see no end in sight! Thanks SO MUCH for all your help! What a wonderful, convenient way to shop!