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13 June 2014
Summary: I purchased two of these. The battery stopped taking a charge and the only way it would work is if its plugged in. It happened on both devices. I contacted TomTom and they sent me two brand new devices, not refurbished. Same thing happened, I ended up buying a Garmin and could never be happier. I will never buy any TomTom product ever again.
Summary: Very disappointed overall with the product and support. The GPS itself is not bad but the battery is garbage. I bought this GPS last year in May 2013 and within 3 months the battery died. TomTom Replaced it in Sep 2013. then in Dec 2013 batter died again. So I haven't used this product for 6 months and it needed to be replaced due to the worst battery that TomTom used for it.
Summary: This TomTom is a great upgrade from my old TomTom: => It acquires gps position extremely quickly => The hands free blue tooth telephone connection is a great addition. => The more descriptive instructions (which lane, street/route name and direction) reduces stress in complex highway interchanges. => Free map upgrades!!! => Automatically adjusts time to current time zone and goes to night or day mode as appropriate.
Summary: I owned an older model of the TomTom GO and I can see the improvements in both hardware and software over the intervening years. The voice recognition works much better. The interface is more intuitive. The route calculation is much faster. I briefly used a Garmin which I had been given as a gift and although I am reluctant to compare the two since I believe the Garmin was a cheaper, no-frills model, I still have to say I prefer the TomTom.
Summary: We had a couple challenges with this order, but the customer service team was ABSOLUTELY WONDERFUL and we are COMPLETELY satisfied!! We have been customers for years and I see no end in sight! Thanks SO MUCH for all your help! What a wonderful, convenient way to shop!