Summary: Poor quality product, unreliable hardware, teeny tiny fonts, tiny soft-buttons placed too closely to other hot spots on the screen, and ABSOLUTELY THE WORST CUSTOMER SERVICE - COMPLETELY UNRESPONSIVE. I purchased this GPS from Amazon at an excellent discounted price. Have been using a Garmin Nuvi 630 for several years, but wanted to upgrade to all the "nice" features of this Navigon (all available now from Garmin for $199 on Amazon special).
Summary: This Navigon was bought last Nov. I loved it at first but noticed after 2 months it began to freeze and give me fatal error messages. I tried emailing support and it takes days for them to email you back. Then I finally got an email said I needed to send it to them. I filled out the form and waited for them to email where to send it . After days I looked on line for the corporate headquarters. It has closed and the post office was looking all over for it.
Summary: Navigon used to have a great product. When I asked a question at their s support web page I received this from Navigon Thank you for your inquiry. As every company, NAVIGON Inc. has to adjust its business and strategy to meet the changing market conditions. These have changed from the time the decisions for launching the products were made so we had to restructure the business after we already announced the products.
Summary: I love the graphics, but the performasnce is very poor. I received an error about the phonelink.exe. The unit gets real hot and freezes up. I was in Orlando trying to find my hotel, and the unit froze up before I got there. I contacted customer service with a detailed description of what happened and recived no response yet. I will send the unit back to navigon. If they can't repair it, they can keep it. I will get another one from a different manufacturer.
Summary: write out of the box problems. where the usb cable plugs into to bottom of the gps unit is very loose and you have hold it to one side to make a connection. unable to update or install freshmaps this way. boxing it up and returning it.
Summary: I don't unerstand why anybody likes this, unless I got a defective unit. To start with, the battery life is horrible, but since it comes with a 12V adapter, I thought it wouldn't matter. Wrong. When it was plugged into a USB adapter to charge, it wouldn't operate, it just displayed a graphic of the device connected to a computer, like it was in slave memory mode. But it wasn't.
Summary: I WAS VERY EXCITED TO GET THE NAVIGON BECAUSE OF ALL THE FEATURES AND THE FREE TRAFFIC ALERTS. I JUST GOT THIS TODAY AND STARTED PLAYING WITH IT AND THE VERY FIRST THING IT DID WAS CRASHED, IT GAVE ME A CRITICAL ERROR A FEW TIMES ON THE VERY FIRST DAY OWNING IT . SECOND, THE WORST PART : I SAW THE BATTERY WAS RUNNING LOW SO I WENT AHEAD AND TOOK THE CAR CHARGER OUT OF THE BOX AND PLUGGED IT TO MY CIGARETTE LIGHTER TO FIND OUT THE FOLLOWING BEHAVIOR: THE GPS STARTED...
Summary: I sent this device back after a couple of weeks for two problems, one annoying, one fatal.
The annoying one. It will only pair with one bluetooth phone. Other devices will let you add 2,3 or 4 phones, then it pairs with the one you choose. You can easily go in, and just click a previously paired phone and it will connect with that one. The Navigon does not allow that. If you add a new phone, it forgets the old one.
Summary: I was so excited when I got this....then I used it. It has taken me at least 10 miles out of the way 3 seperate times. It has sent me down dead end streets, and it can't seem to find my home address. I have set to take me to work and it will bring me home a different way. It has twice taken me across a major highway to a "T" road and then angled me back to the major road that I just crossed. DEFINATELY NOT WORTH THE MONEY!!!