Summary: Terrible system by comparison to other brands. This device cannot be uploaded with new software, nor can it download European maps if made in the US. I do NOT recommend this device to anyone. There are far superior brands for GPS devices. This is NOT one of them!
Summary: I bought this GPS about 2 years ago. Cons: Horrible user interface (small soft buttons). Battery life (less than 5 minutes). No updated maps. Navigon does NOT supply any free or charged updates. Maps currently installed are several years old. Suction Cup stand for car windshield does not last.
Summary: Poor quality product, unreliable hardware, teeny tiny fonts, tiny soft-buttons placed too closely to other hot spots on the screen, and ABSOLUTELY THE WORST CUSTOMER SERVICE - COMPLETELY UNRESPONSIVE. I purchased this GPS from Amazon at an excellent discounted price.
Interface issues and terrible, terrible customer support
D. Carlson, Amazon
4 September 2009
Summary: I bought this item on the basis of some positive reviews and I've been terribly diappointed. At the time, the unit did have some unique features and the "eternal traffic" updates was very appealing without any subscription costs.
Summary: This Navigon was bought last Nov. I loved it at first but noticed after 2 months it began to freeze and give me fatal error messages. I tried emailing support and it takes days for them to email you back. Then I finally got an email said I needed to send it to them.
Summary: When I use the car charger it goes into computer mode rendering it useless for actual car trips. It only functions when it is unplugged using its internal batteries. Which by the way if your trip is longer than 3 hours good luck because the batteries run down.
Summary: Navigon used to have a great product. When I asked a question at their s support web page I received this from Navigon Thank you for your inquiry. As every company, NAVIGON Inc. has to adjust its business and strategy to meet the changing market conditions.
Summary: Product has allot of problems and need better support, there is no phone support and e-mail virtually non-existed for the consumer. Product has many features but lack benefits. Occasionally get "fatal application illegal phone software" errors which requires manual reset.
Summary: Since Navigon has pullled out of the North America market, it's not a good idea to own any Navigon unit. Free traffic report will be available for how long? My friend just good a brand unit last week.
Summary: I love the graphics, but the performasnce is very poor. I received an error about the phonelink.exe. The unit gets real hot and freezes up. I was in Orlando trying to find my hotel, and the unit froze up before I got there.