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Navigon-7100.445618
5.3 out of 10

Navigon 7100

The NAVIGON 7100 Automobile Navigator is a real gem among naviga Read more

Best Price at Amazon

Reviews and Problems with Navigon 7100

Showing 1-10 of 33
Overall 2
2.0

NO CUSTOMER SERVICE!

hawkeye, Amazon
10 July 2010
  • Summary: I have purchased a Navigon in March and my new navigation unit made by Navigon has already gone out. I am ok as long as it gets fixed. On the navigon box it says they will email you back from support.navigon.com within 48 hours. I sent my email out June 22nd and have resent it out 4 times already. Its now July 9th with no responces. I then went to Amazon.com, at first they said they wouldn't help me, now they put a claim in for me.
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Overall 2
2.0

"Support is very poor. Don't by this product"

alil566, CNET
12 June 2010
  • Pros: Its very easy to use
  • Cons: Crashes very often and cant talk to customer support as there is no one to pick up the phone
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Overall 1
1.0

"Product is great, service is horrible"

KateMoxie, CNET
8 January 2010
  • Pros: Easy to program, easy to read. Life time traffic updates was huge selling point.
  • Cons: Occasionally directions didn't make any sense at all. Once it missed a closed road and then missed a shorter detour than what was posted roadside. Cannot upgrade online with a Mac. My issue is customer service - it's dismal.
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Overall 1
1.0

"P.O.S. plain and simple!"

mbrown1958, CNET
18 November 2009
  • Pros: Umm......can't think of any right now!
  • Cons: Where to start? Well, first, try reaching someone at Navigon for help. You can't! Send an email. No response. So, how do you get service? Good question! I cannot sync my phone with my 7100 but can't reach cust support for help!
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Overall 1
1.0

"Navigon support is the worst on the planet"

bobgrathwol, CNET
11 November 2009
  • Pros: Works great, for a couple of days.
  • Cons: I bought a Navigon 2000 GPS device and it worked great for 50 days. After that it would not turn on. 90 day warranty?? They say the power button is shot and it is "customer induced", so there is no warranty repair
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Overall 1
1.0

"they suck big time!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!"

yourfriend_jon, CNET
24 September 2009
  • Pros: do not buy!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! no customer support, the unit craps out in 2 months! it is crap!!!!!!!!!!!!!!!!!!! they only have UK support, they do not care about americans!!!!!!!!!!!
  • Cons: do not buy!!!!!!!!!!!!!!!!!!they suck!!!!!!!!!!!!!!no customer support, the unit craps out in 2 months! it is crap!!!!!!!!!!!!!!!!!!! they only have UK support, they do not care about americans!!!!!!
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Overall 1
1.0

"Company is closing down!"

jmarler, CNET
22 June 2009
  • Pros: Found this to be a great unit - WHEN IT WORKED. I needed GPS for Amarillo, Texas and the area. EVERYTIME I plotted a course for Amarillo, the unit locked up. Told by p.p. Michelle Collier of Navigon that they NO LONGER PROVIDE ANY SUPPORT! 06/22/09
  • Cons: Absolutely the incompetence of the firm. They could not fix the problem after a year and a half of my attemtps to get it fixed. Then we are told they will not provide ANYTHING to any buyer of the products.
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Overall 1
1.0

"Navigon has no support in the US"

andika_daud, CNET
2 June 2009
  • Pros: good product, nice gadget
  • Cons: slow support, lousy support, where's support?
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Overall 1
1.0

"Totally unsatisfactory for in vehicle use."

donholive, CNET
2 May 2009
  • Pros: Map display
  • Cons: Tap screen takes so much pressure as to be unusable on arm. No way to adjust time to local situation, so unless you live in CDT, the time of arrival is always off. Menu is confusing. Zagat POIs are inadequate in all but large metropolitan areas.
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Overall 2
2.0

Navigon 7100

CashMoney, Rate it all!
1 December 2008
  • Summary: I don't even know where to begin with how unsatisfied I was with this product. Gave it one week prior to returning it. Impossible to enter data- very small keys and hard to touch. Inaccurate directions, very slow, terrible speaker, etc. etc, etc. Steer clear of this GPS unit.
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