Very disatisfied with customer service from Magellan
11 January 2013
Summary: We have no problem what so ever with City Electronics. We ordered on 11/26/12, received it on 11/30/12, very fast shipper. And the problems began. While trying to load Vantage Point, our flatscreen went crazy and the computer crashed.
I bought my Triton 400 from Wal-Mart in March of 2010.
20 October 2011
Excerpt: I bought my Triton 400 from Wal-Mart in March of 2010. The first one was defective. I took it back and exchanged it for the last one they had in stock, which had been opened by someone. (Probably returned and they just put it back on the shelf to be sold again.) It was defective also.
There might be some good use for this, but it is difficult…
17 September 2010
Excerpt: There might be some good use for this, but it is difficult to find it. The instructions included are brief and only cover a few functions. The rest you have to go to the FAQ at their website or trial and error to figure out.
My disgruntled feelings about this product comes about…
14 December 2009
Excerpt: My disgruntled feelings about this product comes about the service. I originally had an eXplorist 400 that the joy stick broke on. I contacted Magellan to get it fixed and was told that they did not repair anything other than models currently for sale.
Not ready to go out of the box, clunky interface, useless pre-loaded map.
W. C. Bryant, Amazon
28 March 2009
Summary: I was quite excited about the Triton 400. I got it out of the box, installed the software, patched everything, downloaded the set of free TOPO maps covering different portions of the United States (well, I signed up, waited for the email, and then downloaded and installed them) -- I was, to a...
Summary: I should have read the reviews, but no, the discounted price hooked me. Decide in haste, regret at leisure, as they say. First I spent hours and hours and hours downloading and updating drivers and software.
Summary: I got this for Christmas 2012. Needed a firmware upgrade to actually work. Now every time I plug the USB cable in to either of 2 windows 7, 32 bit, 2 way, 2 gig Ram systems the GPS causes a blue screen of death where the core says Magellan stepped on memory. Sent an email to support.
Summary: I purchased a Triton 400 two years ago for Christmas. Never really used it in the field. Two days ago I noticed it would not turn off. I opened it up and found the on/off switch had broken off the PC board. Called Magellan told them of the problem. I said it looks like a design flaw.