Summary: The unit was locking up non stop. Kept taking out the batteries just to have it reboot. I delt with teck support for day's. I finally got a RMA # and returned it to the manufacturer direct. I sent it UPS, they had the unit in 3 days. It took another 3 weeks to get a replacement. The replacement seems to be working alright. I did not expect this with the company's product reputation and the reviews but I would pick another brand.