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Magellan-roadmate-800.15291858
4.8 out of 10

Magellan RoadMate 800

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Reviews and Problems with Magellan RoadMate 800

Showing 1-10 of 20
Overall 2
2.0

WoW now I know why so many 1* reviews..

Vance E. Dietz, Amazon
7 October 2013
  • Summary: There should be a minus 5 star rating, a standard sine wave.. I played with this thing in the house a few days, and it seemed to be working OK.. We left on a 2week trip thru 9 states.. If I had followed the nav instructions I would have crashed into a rock wall, driven into the desert on no road, driven off a cliff, into someone's yard, and into a pond.. Good that I had my Rand McNally maps along..
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Overall 2
2.0

Hated it

Amazon Customer, Amazon
21 December 2012
  • Summary: I will NEVER buy another magellan. We switched to Tom Tom within a month or 2 of buying this one. The directions were always late and delayed, and usually incorrect. The maps (even when updated) we rarely accurate. It even had us paddling down a river with no hopes of getting a re-established signal once. I would NEVER recommend a magellan to ANYONE I cared about. Once we upgraded to TomTom we threw the magellan away.
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Overall 2
2.0

Beware of this GPS

T. Hogan, Amazon
27 August 2009
  • Summary: Don't waste your money with this unit. There are no updated maps available nor will there be in the future. I bought this unit for over $600.00 in 2006. One map update was released in 2007 and that's the end, according to Magellan support. They suggested I purchase a newer GPS, Ahhh, so I have to buy a new unit every couple of years for map updates. I think not.
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Overall 2
2.0

Magellan RoadMate 800

ScammedCustome r, Rate it all!
26 November 2008
  • Summary: Magellan Customer service is the worst customer service I have ever dealt with. They offer a free 30 day map update since all of their products ship with out of date maps. This would be a good thing except it is in the fine print of their products and their customer support email address that their website list is the wrong address. I had to get through to their customer service by posting a bad review on their website.
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Overall 2
2.0

Magellan RoadMate 800

L.Alfieri, Rate it all!
13 September 2008
  • Summary: Had to give a rating so gave it 1 star - would have preferred to leave it at 0. The only thing worse than their product is their customer service. You won't be able to talk with anyone in the US. The 800 number is direct to India. They will repeatedly lie to you - and you never get to talk with the same person or a supervisor - they'll tell you a supervisor will call you back - don't wait for the call.
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Overall 2
2.0

Steer Away from Magellan

L. Alfieri, Amazon
13 September 2008
  • Summary: Had to give a rating so gave it 1 star - would have preferred to leave it at 0. The only thing worse than their product is their customer service. You won't be able to talk with anyone in the US. The 800 number is direct to India. They will repeatedly lie to you - and you never get to talk with the same person or a supervisor - they'll tell you a supervisor will call you back - don't wait for the call.
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Overall 2
2.0

Hope Yours Doesn't Break

Ann M. Calandro "IBCLC", Amazon
21 February 2008
  • Summary: I received a Magellan Roadmate 800 for Mother's day. It was great fun learning to use it. Two weeks after Mother's Day, I used it for an out of town business trip. It broke in the middle of Charleston at 11 PM, and left me stranded. I called customer service when I got home. Spoke to Doris in India. Very nice, said I would get a new one in 7-10 days. Never got it. Called Doris again. She kept me on the phone for 40 minutes, and checked everything.
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Overall 2
2.0

Poorly designed device, horrible tech support

dfulton, epinions.com
9 January 2008
  • Summary: Avoid this unit and this company. Their products are poorly designed and they do NOT stand behind them.
  • Pros: Good maps, clear directions, easy to understand.
  • Cons: Slow startup, very poor design of the power connector, extremely horrible tech support
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Overall 2
2.0

Magellan Hates their Customers

hiddendoublex, epinions.com
28 December 2007
  • Excerpt: I got a Magellan Roadmate 360 product as a very nice gift 2 years ago, this Christmas the power port
  • Pros: Was good when it worked
  • Cons: Customer service doesn't exist
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Overall 2
2.0

Map update

mapreader, epinions.com
27 December 2007
  • Excerpt: I just bought the map update ($79.95) minus $20.00 discount code thanks magellan should have been fr
  • Pros: ease of use
  • Cons: terrible customer support!!!!!!
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