Summary: Every time I plugged my charging chord into my cigarette lighter it blew the fuse. I charge other devices into the same lighter with no problem. I have made 3 calls to product support and was on hold an average of 23 minutes, the longest period being 37 minutes, and never had a call answered. The website doesn't address this issue so it was also of no help. I am completely unsatisfied.
Summary: July, 2014- I bought one of these without reading the reviews and am still kicking myself!! The maps of Europe were not included and Magellan REFUSES to acknowledge that this is possible!! The telephone consultant told me that he could not help me and that I needed to try the chatline which was also of no use. He told me that they he would contact the software engineers to tell them there was a problem. Of course there is a problem, no quality control.
Summary: Needed GPS for upcoming roadtrip..price was good...only problem IT STOPPED WORKING AFTER ONE HOUR OF USE. Spent almost 2 hours while on my road trip with Magellan CSR and could not get it to work. Returned item (AT MY EXPENSE) to Magellan (only after more than 2 hours on line with a CSR to see if it would work.) Magellan replaced it with same model....IT ALSO DIED after using for a little over an hour.