Summary: Needed GPS for upcoming roadtrip..price was good...only problem IT STOPPED WORKING AFTER ONE HOUR OF USE. Spent almost 2 hours while on my road trip with Magellan CSR and could not get it to work. Returned item (AT MY EXPENSE) to Magellan (only after more than 2 hours on line with a CSR to see if it would work.) Magellan replaced it with same model....IT ALSO DIED after using for a little over an hour.
Summary: My husband was pretty excited to receive this purchase in the mail, but that was short-lived once we opened the package. First off, the battery was 100% dead--most devices have at least a little bit of juice, but we figured a refurbished item may not. The charger port is very loose and will not acknowledge the charger unless you hold it in and carefully place it on a table so as not to jiggle it the slightest bit.
Summary: My Roadmate was a refurb model at a very good price. BUT ... although the original unit worked fine, the maps set was outdated, and so I quickly decided to take advantage of the free lifetime maps upgrades, and that is where the trouble started. During the upgrade process, the Magellan software refused to recognize the GPS unit, and told me to connect it to a USB port.
Summary: Purchased this refurbished unit to repace another magellan roadmate that is about 10 years old. My old unit works perfectly but I didn't want to pay $37.00 to up date the maps. So far the this one works as expected, great. Love the audible ding when to turn, great for eyes free driving along with the verbal directions & turns. The only negative was the case has alot of scratches which is not a big deal.
Summary: I bought this gps for the price and features it had. I knew it was a refurb. After I got it home and hooked it up to my computer, it tells me it's not compatible with my computer. After nearly 2 hours on the phone to tech support at Magellan, they finally decide it has a factory software defect. The irony is great, I had a factory refurbished unit, that was supposed to be repaired of all defects, and it comes a factory defect.
Summary: Well, not really sure how great this product is because after two days of receiving it we are unable to use it. I purchased this as a birthday gift for my husband because he needed it for his job. After two days it froze up and we contacted tech support and they told us we needed to update it. We do not have Internet at our house so this has become impossible because in order to update it you have to install content manager on your computer, which we do not have!
Summary: I was patient enough to try this GPS. Charge for an hour, register on the website, download the software an all possible steps necessary to have the GPS up and running. It worked for exactly 3 seconds, just to tell me that I am connected to the internet and then it died. No chances of resuscitation. I returned the thing immediately and got my money back. I am not going to call customer service to send the device to be repaired.