Summary: Stay away from this GPS (and Magellan products as a whole) for the following reasons: 1) The GUI is confusing; the screen where you type in the address of where you want to go is extremely hard to find. Amazingly, its not one of the actual buttons on the unit. 2) This company was notified of problems registering serial numbers (for firmware updates and map updates) over a year ago and the same problem persists.
Magellan repair service is unreliable! Pray yours never fails!!
J. Strickler, Amazon
20 August 2007
Summary: Over two months ago, when my daughter's Magellan RoadMate 3000T would no longer keep the internal battery charged, she sent it to their repair service center in Texas (a week each way). My daughter is a midwife and uses the GPS to "get there on time!" It was returned but the same problem persisted. Again, she returned the unit with the car charging cord only to have it sent back "un-repaired" the second time.
Summary: We bought the Magellan 3000T in December 2006 and have had nothing but problems with both the product and Magellan's customer service. The problems we've had are major. First, the windshield mount broke within weeks of purchase, and we had to ship the broken old one and get a redesigned replacement. Later, the device began giving faulty directions. Not minor problems, but major errors that were not only annoying but actually dangerous.
Summary: No matter how you hold this you will accidentilly press a button. In addition the menu is lousy. For instance one screen has 3 options "route" "yes" "no". I still haven't memorized what to press to get back to my original route (it is not "route"). There is no "home". If you look up any thing, for instance the nearest rest area, you lose your original route and have to start again.
Company Refuses to Repair this 14 Month-Old Unit + BOGUS TRADE-IN PROGRAM
19 October 2006
Summary: My father got me this unit at J&R in Oct. 2006. It was used correctly and crashed after 3 hours of use. I mailed it to Magellan for repair and it came back working, but only lasted another 3 hours before crashing again. Company promised new unit which was never received. Now, 1 year and 2 months after purchase, Magellan WILL NOT REPAIR THEIR 3000T UNIT and offers a trade-in that involves returning unit and buying a new model for more (LOTS more - $60 to $120) than a new...