Summary: Unit was purchased brand new in December 2011. Will not even find my neighborhood which has been built for over 5 years!!!!! Now I'm stuck either fooling around with the hassle of returning the GPS or paying the outlandish $100 fee for updating the maps. Why do good Christmas ideas always turn out to be not so good of a deal to begin with?!
Summary: The GPS was listed as "factory refurbished" The item arrived with no user manual and no original packing. The Magellan did not work properly, changing to new destinations on its own and the sound cut off several times. I had to reboot the unit to get the sound back. I went to the Magellan web site and tried to upgrade the software which caused the unit to lockup and not work at all.
Summary: It worked for about a month. I tested it a couple of times without problems but then one day I had to rely on it to get me somewhere and it froze up on the way. I had to turn it off and it won't boot back up anymore. I called Magellan and they said I have to send it back because it's a software defect. They are going to send me a refurbished unit. I should have listened to the reviews.
Summary: I bought the Roadmate 1470 when it first came out, along with the traffic add-on. The screen was good, and it was functional. The routing was bad in several cities, especially New York, where it insisted on dragging you through midtown traffic even if you wanted to go uptown. I had similar, though lesser problems in Baltimore and other cities.
Summary: I give it one star for the careless about firmware update. Many people have bricked their units after updated to firmware 2.20. But it's been months and Magellan still do nothing about it. Not even pulling off the faulty firmware from the site. I've read many reviews about this issue, but I still decided to do the update before returning it. Guess what? I updated it through the Magellan Content Manager program and it bricked the unit.
Summary: Pretty upset here - I received this unit and used it for approximately two weeks. During this time, I upgraded the firmware per the instructions provided, and the unit worked fine for about 2 weeks. One day, it froze in start-up mode - all we could see was the clock with the sweeping hand. After calling tech support and spending a hour or so on the phone with them, they told me I needed to return the unit.
Will Effortlessly Provide Hours of Unbelievable Rage and Disappointment
M. Bennett "Fully Itemized Deductions", Amazon
13 February 2010
Summary: Let me be blunt: For the sake of your sanity, do not, DO NOT, buy this GPS unit. I received one from my girlfriend as a Christmas present, and was delighted with its service. I work mostly from my car, and visit multiple sites each week. Having the Magellan made me faster and safer. So far so good, right? Well, after about a week I went online to register my unit at Magellan, and they recommended a firmware upgrade. I followed their instructions to the letter.
Product is locked up and I'm waiting for a replacement
7 February 2010
Summary: I bought this because of the larger screen and Magellan is a good name, but the software download was a nightmare and it locked up the GPS. I called Magellan and they are sending a replacement, but I still haven't received it 5 days later. I'm hoping this will work, and I can edit this review, but right now I'm having a great deal of remorse about not buying the Garmin Nuvi 255w.
Summary: Ordered one then followed all instructions carefully turned off all "stuff" on the pc including Virus software. Downloaded all the updates installed them. The unit froze prior to the main menu. Could not reinstall the update and it didn't work. Magellan tech support says they don't work weekends so, returned to Amazon who sent another. Did all of the same thngs again the unit froze prior to the main menu. Could not reinstall the update and called Magellan tech support.