Summary: We used it about 40 times and then it failed. $3 per use. Fun while it lasted, but no value for money in the product. There was no dropping of the roadmate, no leaving it on accidentally, no damage, no firmware update, no fault of mine, seriously! So poorly built that it just bricked itself. Far more expensive than a good set of maps that last a decade.
Summary: You've got to be kidding me. I find it hard to believe that Magellan is still in business. If you were taken in by the quality of the Hertz Neverlost GPS and thought "this is the same company, what can go wrong", then think again. First off, the processor is so slow, it is not even funny. 6 million PoIs? It takes about 3 minutes to find a PoI and by that time you are way past it. Second, battery life is non-existent.
Summary: Maps in our Magellan Roadmate 1412 were 2 1/2 years old. After numerous phone calls and e-mails, Magellan finally agreed to provide new maps, but we had to pay $10 shipping. Amazon, shame on you for selling an outdated product.
Summary: It took less than a year for this GPS to stop working. In the middle of a trip this device stopped navigating, and the screen began to show a previous destination from a trip that was taken the week before. Even after re-setting the device, and typing in a new address, this machine keep going to that same (wrong) address. This is the second Magellan (different model) that my husband and I purchased that did this.
Summary: I can not express how unhappy I am with this product. I received it as a Mother's Day present last year. My husband purchased it for $230. It worked ok for the first few months. It occasionally gave you the wrong directions which is ridiculous. Then the screen started to freeze up and the unit would just turn off. Now it will not charge and is not working at all. There is no way to check or change the battery. Calling Magellan was a complete waste of time.
Summary: The Roadmate 1412 unit began to fail three months after purchase. It failed to recognize any street names when I attempted to enter a new destination address. Responses from both online and telephone technical support were unhelpful. It was impossible to get instructions or the form from Magellan required to permit returning the unit for repair. I finally had to return the unit to the store where it was purchased for a refund and pay a restocking fee.
Summary: I got this at Costco for my brother for $135 (including tax) literally less than an hour ago. The text-to-speech capability, big screen and the price convinced us it was a good buy. Unfortunately, this is one of the things that's too good to be true. I have a Mio C220 myself and I love it, not to say that it doesn't have it's quirks, but it's definitely better. The Magellan isn't intuitive, took me a while to figure out which end was up, so to speak.
Summary: We have owned a Garmin c330 for several years. We were looking to upgrade and chose Magellan because of their route exclusion features. While this model does have that, it is missing something HUGE. You cannot look up POI once you are enroute. You must exit out of your route, and then look. Then you have to plug your route back in. It never even occurred to me that a unit would have you do this as it is such a baseline feature.
Summary: After getting a roadmate 760 that broke approximately 3 months after use, I promised myself not to get a Magellan ever again. They are the worst GPS company in terms of reliability and customer service, if there is any. While shopping at BJ's, I was enticed by the Roadmate 1412's low price of $139. Guess what? After just a few weeks of use, quality issues arose again. The damn thing won't turn on. I have returned this since.