Summary: I bought one of these units several years ago for my wife at Best Buy. It was a great unit and we loved the larger screen. I tried to update the maps yesterday as the ones on the unit are several years old. The web site shows a 2010 update, but Magellan customer service says the updates are no longer available. I was offered the opportunity to trade the unit in on newer models and of course adde the necessary dollars and shipping.
Summary: This is one of the worst GPS I have ever used. I had a Tom Tom that I loved but it shorted out. I was able to return the Tom Tom because I had it for less than 60 days. Rather than run into the same problem with another Tom Tom, I opted to get the Maestro. This GPS is terrible. It is not intuitive. It gets fixated on a route and will not deviate. It can take 5 minutes to calculate the route.
Summary: These products look nice and seem to have a lot of features and they make you all kinds of promises about how accurate they are and how the maps are updated every two years. Don't believe a word of it. These things are junk and Magellan will leave you high and dry. The routing is a joke. I've wasted so much time following these directions only to find out there was a much easier, quicker way. It's taken me in a complete circle for no apparent reason.
Don't buy this one, Try newer design with better Power connector
Joe Joe, Amazon
15 November 2010
Summary: The unit works good, but the 12 VDC power connector/port is flimsy - pooly designed. The fact that the FM antenna connector (of the same size as the DC connector) are located next to each makes it confusing for a novice as to which one to plug the power cord to. The power connector on the device broke after using it a few times during the year. Once it was broken, I could not power up the device. what good is a GPS if I cannot power it up.
Summary: Bought it as a refurbished unit from Tiger Direct. Very glad I bought the service contract for it too, since it was a refurb unit. Bought it as a Christmas gift for my wife and tried it out on a 500 mile trip and it worked great. Then I ordered the 2010 map update from Magellan that came free (within 30 days of new unit) and installed the memory chip. Followed all the instructions. The unit locked up once, then started working after reset.
Summary: I bought a Maestro 5310 March of last year from Amazon. I recently decided to upgrade the map which was two years old when I bought the GPS. I also decided to renew the traffic link. The map upgrade is $50.00 which is a discount from the regular price of $80.00. The traffic link is $40.00 for one year subscription. I only paid $200.00 for this unit and Magellan wants to charge me half of that to bring this unit up to date.
Summary: When I opened the box for the first 5310 I received last year I found the power connection broken. After some arguing with Magellan tech support they replaced it. A few weeks ago the power connection broke on the replacement unit - which seems to be easy to do. I called Magellan and was on "terminal hold" for quite sometime.
Summary: I've had this unit for a year now and up until last month I loved it. I've used it primarily in my home town for routing to estate and garage sales on weekends. My main complaints were that the map database was old (2007) and you don't have the ability to download updates. And if you take a trip out of town and want to go through little towns and use scenic routes, you can't - it only recognizes actual addresses.
Summary: This product is the second magellan maestro I have purchased from Amazon. The first one stopped working after 6 wks. The second never worked at all. I have owned a magellan gps which worked well until I squashed the screen and broke it. I do not know whether my problems come from buying thru Amazon, or bying Magellan.