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Question: Why is the software going nuts on this brandnew unit I bought?

It has been approximately 1month since I have experienced several
"powering down"...software nuttal errors. All I do is simply insert simple addresses and Magellan does not tell me "not found" or "insert additional information to complete your request". It just powers down and back on. This is unacceptable and I do not give a damn about the 3mos warranty they offer. Fix this shit or give me my damn money back. Period.