Summary: I have owned 3 previous Magellan GPS products with great satisfaction. When I received the product I was disappointed to see the pin that holds the battery cover in place had fallen out and was loose in the GPS unit. I sent the item back and within 5 days I had received a new replacement. I opened the back cover to put the batteries in and the pin fell out on my floor. Two brand new units with the exact same problem.
Summary: This unit deserves 0 stars. What junk. It worked roughly for 1 year then a firmware update came out. After updating it I had major touch screen issues. A second update came out and the screen stopped working all together. It was out of warranty after 1 year so I was out of luck. This unit is complete junk. Good luck if you buy it. It really angers me that I paid big bucks for this junk.
Unit says batteries are dead when they work in other devices
James Powers, Amazon
21 January 2013
Summary: I've tried every type of battery in this unit -- regular, heavy duty, lithium and rechargeable. In each case, the two AA batteries are 90% drained within an hour or two. I cannot recommend this unit for anyone for this reason. This is an update. My wife came home from a day hike early after this unit went dead on her after only 15 minutes (it was using recently charged rechargable batteries that she had previously used in other devices just fine).
Summary: This is a DEFECTIVE product. Do NOT BUY or you will be sorry. The touch screen is maddening to use and even after several software updates the problem remains. It is a HARDWARE defect with the touch screen, not a software defect. When you press on a certain icon or letter the screen registers your 'press' elsewhere on the screen and you get the wrong selection. It will drive you mad, MAD I TELL YOU!!
Summary: Your product is only as good as you are able to stand behind it! I am a company owner and i believe that it is my job to do anything i can to make a customer happy, Well Magellan doesn't think the same way. I bought my first Explorist 710 and had it 2 months when it got stolen out of my truck. heck i hadn't even figured the thing out yet. So i bought another one and was really starting to enjoy using it when the screen cracked.
Summary: Date stamp on track log did not match the correct date and time displayed on the unit. This made it imposssible to link my pictures to the track. Megellan couldn't resolve the situation and the unit was returned. Customer sevice was not good, they expected me to may for shipping the bad unit back. Rediculous!
Frustrating and extremely bad touchscreen / UI issues.
Thomas A. Oehser "Technologist Extraordinaire", Amazon
3 September 2011
Summary: I had owned a Magellan SportTrak Pro for many years, when it finally died, I went with Magellan as I was very happy with the my previous Magellan. On receiving the unit and working through its features, the most glaring and un-fixable defect was immediately apparent: The basic touch-screen does not work very well at all, which is compounded by a UI that is trying too hard to be good and ending up just mediocre.
Summary: This product does not live up to its description/features as shown at the Magellan website [...] ! It is very difficult to use. I tried to use it for (as advertised) for a road trip from Farmington, NM to Mesa Verde NP and found it routing me way out of my way although I had set it "shortest route." Setting waypoints is very difficult to impossible when using the point on map option. The 710 is touted for use in hiking and road with city and terrain maps preloaded..
Summary: I was very disappointed with the difficulty of operation and after many hours trying to make it a usefull hiking aid it now lies on my desk unused. Added agrivation is the map is next to useless with little detail and you have to buy further maps at around £130 which for an expensive peice of kit is not on. Not recommended. Any offers for this vertually unused item welcome.