Summary: I bought this thing for my father-in-law (whom I LOVE). When he opened it, he tried it immediately ... and it didn't work! OK, so I return it to Amazon, telling then it was broken. They charge me a reshelving fee! If you want this thing, don't order it from Amazon ...
Summary: This unit is a total disappointment. To be useful you must obtain maps from Magellan, and the retail price for those maps is $150.00 and they must be obtained from the vendor. The box states a person can obtain maps for $9.99; however this requires a special code (which is on the box) and when I...
Summary: This brand new Magellan eXplorist 210 does not work at all. It was DOA and will not power up. I tried new batteries, but that did not help. I have taken it to a manufacturer for repair. What a hassel.
Summary: I purchased this unit about a year ago. I actually never used it more then 3 time at best. This year I was out in the woods and the zoom in button failed to work, The unit Zoom out to see the USA and would not Zoom back in at all. So I got lost in the woods for hours.
terrible technical support when you have a problem
14 October 2006
Summary: I bought a Roadmate for my car 3 years ago and loved it, so I bought the Explorist for hiking trips. Three years ago, when I had a problem with the Roadmate, I called technical support and the problem was resolved in 3 seconds.
Summary: Mine broke down two weeks after warranty expired. Customer support is terrible, I'm on hold w/ tech support right now - they tell me their computer are slow. Half an hour to get a return authorization! Plus the technology is old and cumbersome.
Summary: I bought this item for my son, a third year electrical engineer student at the U of A. My brother, who has owned 3 GPS systems, tried for 3 days to use this product. It would not perform any of the operations they tried. It would not even turn off.
Summary: I really wanted to have a favorable experience with this device. My daughter has one and seemed very pleased with it. As a geocacher, I was looking forward to using it on a trip to Colorado. Startup was excellent with no problems.