Summary: I have had this unit for at least 5 years and I still like it. Too bad I can't get new maps for it. But even with old maps it still works pretty well. I have heard from users of other brands of GPS that their units get messed up with giving directions when the road has changed and you are traveling over an area that was a field or open space. My Crossover just waits quietly until it gets near a road that is on its map and then recalculates the route.
Summary: This is junk. I spent almost $300 dollars on this and from the start it locks up and will not track for minutes at a time. I sent it in for repair and they sent me a refurbished unit that does the same thing. I called them and they they dont make that unit anymore and willnot repair and was willing to give me $100 toward a new unit they do make now. I told them to shove it. What customer service they have. if I were you I would look at another manufacturer.
Summary: Great GPS unit. Look forward to using it for hiking. It got us suceesfully from California to Arizona, Utah and all around Dayton Ohio. We received the product within a few days of ordering and were very pleased with the prompt service.
Summary: Not a bad unit, read the other reviews, but the deal killer for anyone should be that the maps included are from August 2006, hopelessly out-of-date, and Magellan has the extremely anti-consumer policy on not providing free updates even with a recent purchase of this unit. You ask, you get a polite e-mail from India telling you you can pay $80 to buy an upgrade disk for the GPS you just bought. Neither Garmin nor TomTom "screw" their customers like this.
Summary: I was given the Crossover by my wife for Xmas 2007, she bought it here. It locks up frequently during use, requiring a hard reset and resulting in the loss of all data. In the Ventura County area of California the directions it gives will evenutally get you where your going, but the routing is poor, often routing you several miles out of the way and onto the most congested roads.
Summary: I have had my unit for almost a year, so I though I would weigh in with my evaluation. Overall, this product has met my expectations. The advantages of this unit (the ability to operate it in auto, marine or land mode) are also the primary disadvantages in that it is not going to the best in any one of those categories. For auto use, the unit is top notch.
Summary: Car GPS portion works at acceptable level- "3.5 star". Not as refined as Garmin or TomTom but it works. Marine GPS map is nearly useless. It shows gps points and water boundary lines. No bathymetric charts, no road ways other than freeways, no lakes and no rivers. -"0 star" Outdoor topo map is very basic. A large lake longer than 5 miles with 13k acres doesn't show up in 2miles scale map. Very Basic - "3 star" Manual is a basic operation instructions.
Summary: If you're thinking of getting one of these to use on the trail, forget it. The topo maps that come with it are so poor in detail as to be useless unless you just want a walk in a city. No rivers, lakes or major topo features. A check with Magellan's update calendar indicates nothing scheduled for the Crossover in the near future (not needed because it's new). Email requests for info on ANY compatible maps go unanswered. I sent mine back and will go with a Garmin.
Summary: Well after having a hard time findging this item, it finally arrived at my house last week. The first thing the instructions say to do is to charge the unit in your house. Well, my wall adapter came with no US (or Europe for that matter) regional attachement. So why bother sending a wall charger. No problem though, I just charged it in the car. Then I went to mount the unit in the car, and the cradle I got was completely the wrong size for the unit.
Great product, horrible customer service from Magellan!
13 November 2007
Summary: I just purchased the Crossover GPS for my husband. He loves it. The big screen and ease of use is wonderful. My complaint is with Magellan's customer service and tech support. Due to their web issues, I was unable to download MapSend Lakes West, and ended up spending a total of more than five hours on the phone over four days before I found someone that would help me.