Well designed, robust product with few limitations.
10 February 2013
Summary: I actually bought this item for the display screen since mine was broken,and a new screen was unavailable from the manufacturer, being a discontinued item. It works so well but with USA/Canada mapping, that I've decided to use it for a forthcoming trip to Canada instead. Result!
Summary: triyed to tell me i was hooking the power up rong win i have owend more than one and extreemly ruger told me good luck on geting my money back and it did not have a sir number i thank it was stolen
Summary: I am extremely disappointed in the performance of this product. We purchased it before a 2 month vacation so we could get around unfamiliar places more easily. Once we had our hotels booked I tried locating them on the GPS-500. Almost none of our hotels were in it's list. And these weren't new hotels in remote locations. They were near Yellowstone park! I ended up having to look up the address and punch it in and was finally able to get the locations we needed.
Summary: The nice things about this unit are obvious: * the form factor * great screen * video support The bad points make me want to send it back: * The maps aren't very complete and they CANNOT be updated. Harmon Kardon's support is nonexistent and they certainly are far from providing map updates. In several cities in Northern California I've looked for restaurants and cafes and found almost nothing, when just driving down main street tells me there's tons.
Summary: I originally bought a TomTom 510, but I was disappointed in how bulky it was. It wasn't small enough to fit in my pocket and was a pain to carry around. I saw the harman/kardon GPS-500 and decided to return the TomTom and give it a try. Boy am I glad I did. The GPS-500 is slimmer than my friend's nuvi, and has a high res 4" screen that blows the nuvi away. Graphics are amazing and the UI is extremely simple to use. Navigation is fast and accurate.
Summary: I was generally pleased with this GPS system--my first--when it worked. I liked the big screen and it was pretty user-friendly. Occasionally it would lose signal in a weird spot, but it wasn't a big problem. About 2 weeks after we bought the thing it died--would not turn on at all. So we took it back and they gave us another one. It worked fine for about 3 months, then when I tried to turn it on today it was dead as a doornail once again.