Summary: First off, being a bit of a techie it was really difficult convincing myself to buy a five year old GPS with the latest firmware update being some three years old when I could have bought the newest generation for $50 more. Especially when looking at paying $600 for the cheapest option. Like I said, I'm a techie and I like new gadgets but the bottom line here was that I was buying a GPS specifically for my bike and I wanted the best option I could find/afford.
Summary: You can read on to the other reviews for all the user scoop on this unit. THE POINT I WANT TO MAKE here is when you are GPS shopping and this unit is $600 and all others are $200 you need to understand why. I had a hard time with this until I opened the box. The Zumo 550 comes with every mount, screw, suction cups, cords, cables, power wires & adapters you will need to install this unit on ANY motorcycle AND in your vehicle.
Summary: In the last 9 months, I have had 3 Zumo 550s. Each time, it took weeks for Garmin to process my RMA and send me a new unit. Each time, the unit failed within 6 months or so. This time, they have my RMA listed as "unit backordered" so I am without a motorcycle gps and may not get the replacement anytime soon. Garmin map support is awful. It always says the device doesn't have enough room for a new map. Even though I have paid for lifetime maps.
infuriating to use; impossible to have been designed by a motorcyclist
12 November 2010
Summary: Let me preface this by saying that I have used this unit--my third, one died and was replaced and the second fell and I had to have it repaired--they sent a refurbished unit-- I have had this unit for three years and ridden with it for 45k miles. Suffice it to say I have driven it around the block. I am very tempted to give it one star. What it does do is tell you where you are.
"This is an excellent GPS Unit. I am glad I bought it."
22 September 2010
Pros: Works very well, just like advertised. I have had this unit for a little over a year and use it regularly as I am a 365 day a year rider. Regular lifetime updates have kept me up to date and the unit always works well.
"One Con can make this expensive GPS completely useless."
9 August 2010
Pros: It shows where you are and maps a route to where you want to go. Fine, all GPS units do this, even those for under a hundred dollars.
Cons: If you fat finger the screen when entering your Security Code, which is easy to do wearing gloves, you get a screen that tells you you must go to your Security Location in order to unlock the GPS, rendering it USELESS if you're far from home!!. DUMB!
Tough, reliable, user-friendly design; really outdated maps; but proved invaluable on a 9000 mile, solo ride.
Chad Varnadore, Amazon
8 March 2010
Summary: I love this product. I honestly, don't know what I would have done without it on a 9000 mile loop of the US that I made on my 2003 Harley in August of 2008. In addition to guiding my way through unknown wilderness without ever losing a signal even among the tall forests of Northern California and keeping me company one night when even truckers had the good sense to pull over rather than dare the desolate mountains (that were on fire!
Pros: Touch screen, bright images, Hope to have better luck with next Garmin Zumo 550
Cons: Lost all maps on unit, so I wasn't able to use it, but one time. Was great for the short time I used it. Returned to Costco, and ordered another one. Hope to have better results from the new Garmin Zumo 250