Summary: Well, I enjoyed this unit while it lasted. Now it works for a few minutes before it eternally says "Lost Satellite Reception". Since Garmin charges $150 to repair it, I'll be getting a new one. This shouldn't have happened. I only use it a few times per month! Shoulda gotten the extended warranty!
Summary: I was looking fo an affordable GPS for my car service, It is a important tool for my job and it is something I really depend on, The Quest has served me well, so far but as I need to move forward, I will leave the Quest behind, here are the reasons. NO TOUCHSCREEN is a problem, especialy when you need to type an adress fast, it is very hard to use the key pad.
Summary: Although the unit's small size was attractive, the routing accuracy and verbal cues were awful. In our tests in the San Jose area, the unit was unable to direct us correctly to our destinations and the verbal instructions and chimes were of little help. It prompted with cues like "Turn north in 1/2 mile" not mentioning whether it was a left or right-hand turn. The chime was no help either.
Summary: We bought our Quest last Dec and it's only four months old. One day about three weeks ago while in use, it simply went dead. Searched Garmin FAQs with no joy. Tried Technical Support by phone about five times - each time it announced a minimum 30 min wait time. Tried online Technical Support but it was a 5-7 day turn around. After a week and a half, they finally emailed us a RMA for sending our Quest to Garmin for service. No idea how much longer that will take.
Summary: I purchased this unit 8 months ago, and I think that I used the device long enough to be able to review it seriously. If I had made the review 2 weeks after purchase I would have given it 5 stars. It comes now with 2... The unit in itself is not to blame, this is a very good GPS: the screen, though small, is very bright and you can read the maps easily. The "voice" is fine, the instructions are clear and changes of directions are given in advance and repeated.