Summary: You would think that tech support for the top of the line devices would get priority treatment. Not at Garmin; they apparently feel that 30-35 minute wait times for support are acceptable. So when you go to use the email support they try to force you through the usual self diagnostic FAQ that are for the people that probably shouldn't even own electronic devices. Then you find out that they want 3 DAYS to respond to email support requests!!
Summary: I live in LA. So for obvious reasons, high quality and up-to-date real-time traffic information is important to me. I purchased this unit to replace a Garmin 3790, which had proved disappointing. The 3790 uses Garmin's "3D Traffic" service which receives traffic data over standard FM radio. It updated too slowly. Sometimes it would take as long as 20 minutes after switch-on before its traffic data was fully loaded.
Summary: This is not going to be a lengthy review. I have owned a Garmin since 2007 and was excited to upgrade to the 3490LMT. I received it, tried it for a day and packed it up to ship back to Amazon. The voice recognition is simply not good and most of the time the unit gave me addresses in other states and was not even close to what I was asking for. I liked the idea of the 9mm thickness, that was a positive and the display brightness was excellent.
Summary: Couldn't wait to get my new top of the line GPS. Having used Garmin GPS devices for many years, I was ready to be impressed. After registering, upgrading, and moving my favorites over to it, i mounted it in my truck and was ready to roll. i found that the voice activation worked best under VERY quiet conditions. It worked great for a week. I looked up at it one time and the streets were missing. Street names were there, but no lines for streets.
Pros: Voice activation and recognition work well; blue tooth speakerphone is just enough; routing is ok, if you don't need real time traffic information; nice and thin (do we really care??)
Cons: Traffic signal is not received by the unit (based on comments in Garmin forums, this appears to be a known issue with the GTM 60 traffic receiver/power cable combination); FM coverage is spotty; FM receiver cable that lays across your dash-board could hold a boat anchor (the skinny little GPS unit looks silly by comparison); traffic information is not presented in an intuitive or even an intelligible way.
Summary: Did not even power it up before shipping it back. Turns out that you have to power it through the mounting bracket, which makes it very awkward if you want to use it hand held. I am am not sure why they make such a big deal out it being slim, since it is huge when it is configured for use. This is not what you expect from the description.
Summary: I bought that satnav for my partner but after testing it I think it is crap (expensive for what it is) Like many people reported in their review, downloading the maps from the Garmin website takes literally hours (even with a reasonably fast broadband connection). Garmin should start thinking about implementing multiple ftp servers to serve their customers loacated in different regions (EMEA, Europe, Asia and America).
Summary: Having suffered poor reliability from a high-specification TomTom I decided to try another brand, so selected this high-end Garmin. The screen quality is excellent and it is easy to use, but the sound quality for directions I found very poor, and I found very hard to hear while driving, despite having a modern and quiet car. I downloaded a few extra voices but these didn't help. The sound was very muffled.
Summary: Hauptfunktion NAVIGATION unbrauchbar! statt direkten Weg eine Menge Irrgänge, Zirkel usw. an offensichtlichen Stellen wo die Strasse einfach gerade geht! oder mitten auf der Autobahn - einfach ein unsinniger Vorschlag auszufahren. Ausschalten von Umleitungen bzw. Verkehrsmeldung helfen dabei auch nicht... verglichen mit einem "alten" GARMIN 1390 Pro schlägt das "intelligente" Gerät einfach unsinnige Routen vor (bei dem gleichen Kartenupdate 2014.10)!