Summary: Had I read the Garmin forums on this product beforehand, I would have purchased something else. Common problems are freezing up and reverse charging. Garmin is great about replacing the watch, but I've gone through three replacements in as many years, which I've never had to do with any other watch.
Summary: I liked this watch when I first got it. It works, tracks your distance accurately, links up with the HR monitor and foot pod, and synchs with the computer. The strap broke within a month. Had it replaced. Then the new one broke after 4 months. The second time, I just kept reattaching the strap which worked for the next year until the watch stopped charging, starting randomly on its own, decharging while trying to charge, turning off mid run until finally it completely...
Summary: If you buy this watch expect the pins that connect the band to the watch to fall out within 2-3 months. That they can't figure out a basic engineering task like the band that straps the watch to your body says a lot about the build quality of this watch. Touch screen is clumsy and sometimes all out fails. I have returned two of them after a year and had the band replaced at least twice.
Summary: Between my wife and I, this is my third Garmin Forerunner (205, 305, 610). I got the Forerunner 610 when it first came out to replace the Forerunner 205 that would no longer charge because of the charging contact on the back of the watch corroded. With a couple of weeks of having the 610, I encounted the dreaded "reverse charging" issue. This is where the "smart" charger essentially discharges the watch instead of charging the watch.
Summary: I have owned this watch for a little over one year. I owned the Forerunner 305 for years before this. If you get sweat on the watch it will not charge. Furthermore, in less than one year's use, this watch began rusting on the back of the face, from what I can assume is sweat. With the rusting, it began rubbing my wrist and I now bleed every time I wear it. I tried a temporary fix of wearing a sweat band on my wrist to prevent the rubbing.
Watch DIED in less than 1 year. TERRIBLE CUSTOMER SERVICE
Ericka Kimball "email@example.com", Amazon
20 September 2013
Summary: I received my Garmin 610 as a Christmas/Birthday gift. After 8 months of typical use, the watch died. Contacted Garmin Support to replace or repair watch while it was under warranty. After over a week of responding to their emails about troubleshooting the problem, finally get the RMA and the instructions to send it back (I get to pay for postage). I returned the watch with charger since they suggested it was possibly the charger.
Summary: DO NOT buy this watch. For the money it cost, it is absolutely unsatisfactory that with great care...the watch will not charge. From my internet searches, I'm not alone. People are trying to hold the charger on with a clothespin, shave the plastic off around the charging points, and complete hard resets. Now I'm in the long part of my marathon training without a watch. Thanks for nothing Garmin. Your product is terrible and you should go to prison for ripping people off!
Summary: I sent my Garmin for replacement about a month ago, since the back part of the watch was rusting and the strap kept coming off. Garmin company sent the new watch to an incomplete address and could not be delivered. I called 2 or three times to know the status of the watch and corrected the address, so that they could send the watch again. I haven't heard from the company in 2 weeks, even though I've contacted them several times via e-mail.
Summary: I wore this product frequently for about 6 months and the underside of the watch rusted significantly. Even though it was under the 1 year warranty all they offered was a refurbished version. When I asked if they could guarantee that it wouldn't have someone else's sweat on it, they said they could not... Furthermore, the pin in the watch strap is poorly designed. After a few months it comes loose and falls out and the watch comes off.