don't update firmware--you will pay $$ for Garmin's mistakes
E. Merrill, Amazon
23 August 2011
Summary: This is my first experience with any product where the firmware update totally trashed the product. This is also my first experience where the company responsible for destroying my product demanded that I pay $80 for them to fix their problem, when said product currently retails for $120.
Summary: Unlike the automotive gps devices that I have purchased, this tools comes without clothes. No maps are included. You must make additional purchases to make this thing worth the purchase. If you think you are getting a good deal, think again. You still need to buy a map after you receive the GPS.
Update from Garmin site caused unit to crash- replacement refurb defective
J. Jose "Otter Creek Environmental Ed. Services", Amazon
2 July 2011
Summary: I bought this unit a little over 3 yrs. ago. A basic, but good, hand-held GPS unit. I use it primarily to mark waypoints in my work as an environmental educator and during some biological field research. So having the unit and having it working is important to me.
Summary: Please save your money. Buy a GPS that can take an SD card. Buy a GPS that can have the maps updated. Buy a GPS were the maps have a great scale 1:24,000. Don't put your money into this technology. In fact, the Garmin web site says it no longer supports this GPS (firmware, maps..anything).
Summary: I just returned from a 3-day hike where my Garmin etrex Venture HC failed at the first trailhead. After years of successful operation, the GPS would shut down immediately after turning it on. Replacing the batteries had no effect. I was left with a BRICK.
Garmin policies not customer friendly (read: greedy)
Elias Baumgarten, Amazon
12 May 2011
Summary: I have bought FIVE (5) Garmin GPS units, one Nuvi for the car and 4 handheld. The hardware is fine, but as many here have indicated, the product is only fully realized with good software maps, which are purchased separately (from Garmin).
Summary: This is the only GPS I have had and I used it primarily for geocaching. Others have given in depth reviews of accuracy, ease of use, and other aspects of this device, so I won't waste time on them. When it worked it was an adequate entry level GPS for geocaching.
Summary: This looked like the perfect unit for what I was looking for. Even called Garmin about downloading street maps and the rep assured me that while you can't download the whole North America collections you can certainly download for a state. WRONG!
Summary: Truly weird - - this particular model (Venture) does not come with a detailed database, and moreover, the package clearly states that it is not possible to download one! Nor does the PC-based CD that comes with it permit a more detailed database. For a cyclist, this is totally useless.