Bikers are stuck with Garmin for navigation. Buy something else if it exists!
Toddler Mom, Amazon
26 July 2014
Summary: I have had this Garmin 800 for one year now. Unfortunately, there are no competitors to Garmin. Phone navigation systems don't have enough battery life compared to the Garmin. It is also annoying to carry a spare battery to hook to the cellphone due to extra wires hanging on the bike. I have had to play around with different methods of downloading/copying other people's route files. You would think it is as simple as copy and paste.
Summary: Dreadful product. I'm on my THIRD Garmin 800. The first two would black out out after a month or two. The third one stopped operating after a month. A compass is more handy than this piece of junk.
Summary: I bought one of these devices as soon as they came out; I was unable to get it from Amazon so I bought it from another supplier. I wanted to have a way to lay out rides for my bike club and have the turns pointed out as I rode to stay on route on unfamiliar roads. What I did not count on was the utter unreliability of the software used to lay out routes, and the hardware and software unreliability of the device itself on the bike.
Summary: The User Experience on this device is horrible. Garmin needs to invest in some UX Designers. If you make a mistake using the device it is hard to correct. There are way too many features which makes using the device super complex. It is not a very intuitive product.
Summary: I replaced my flawless Garmin 500 with the expensive bells and whistles 800. A big mistake. As reported by numerous owners, mine randomly would not connect to my computer for uploads, and of late doesn't connect at all. Going for help online I find it's a common problem, with no solution other than to replace it with hope, a prayer, and $99 to Garmen.
Has no stability and malfunctions despite software/firmware updates as well as repeatedly sending back to the factory.
NORMAN A LINDER, MD, Amazon
7 June 2013
Summary: I have been using the Garmin edge 800 unit with appalling stability and functionality. It seems it only takes a few rides until my cadence sensor fails, my cardiacs soft strap monitor fails, and, ultimately, the auto start/stop function goes crazy as if it were possessed (even when I manually shut it off).
Summary: After 1 ride the Garmin Edge 800 has proven the most frustrating cycling accessory known to me. The setup was fine, if not that intuitive. I was able to use open source maps rather than spring for the expensive Garmin maps. I appreciate that feature. BaseCamp allows you to setup waypoints and courses from your PC, making it easy to navigate places while on the bike.
Summary: Of all the gadgets and software I have ever owned, I believe my Garmin 800 is the leader as the most aggravating time sink and biggest disappointment. This is especially unfortunate, because the hardware and technology are all there, it just hasn't been put into a complete package that met my needs. And after dozens of hours of messing with it, downloading upgrades and maps, and reading online instructions, I'm not sure I will continue.
Summary: The unit will accurately track your ride but the speed/cadence sensor is unreliable. I have replaced the sensor twice with negative results. I am now going to remove it altogether and rely on the GPS features alone. Another disappointment is the Garmin Connect website which is prone to locking out the user. It is independent from the Garmin Dashboard and will arbitrarily decline the Dashboard login credentials.