Summary: I bought it as part of our business network solution, and this is the only part that fails every day or two. Every now and then the router freezes up and resetting itself, resulting loss of company website, remote access, email, etc, and takes about 10 minutes to come back to itself. Then I have to manually input the settings from our Windows SBS, provided that I realized the router has been reset.
Summary: Stay away from this one and get the FVS318N instead. This has known issues giving out duplicate IP addresses. When this happens it takes down the entire network instead of just the two systems with the same IP. I bought a second one thinking the first one was bad. When the same thing happened, the third NetGear tech I was in contact with told me there was a known issue and suggested I get the other model - which runs great.
Summary: It's not that the router sucks - the router works fine. But this is a >VPN< router with ZERO netgear support for VPN. You cannot find the VPN client software on the website - it's a dead link. After locating the client software there's no serial number or "buy" option - it's a dead link. I'm currently on hold for 20 minutes with tech support from an off-shore call center with unintelligble english. Netgear is clearly not serious about their customer service. Buy Linksys.
Summary: before I start- let me say that all other componets of my home network are working 100%. This router resets the WAN connection every 30mins to an hour making it worthless to have a VPN connection to my office. Bottom line- worthless to me.
Firmware apparently (and desperately) needs an update
Sam Glover, Amazon
5 February 2011
Summary: This router worked for a few months, then started crashing every few minutes, losing its configuration every time. From the other reviews, it looks like this is a common problem that Netgear refuses to address.
Summary: I strongly unrecommend this equipment which is not working well at all ! Lots of trouble during configuration, lots of bugs in the firmware, and freezing all the time. At first, Netgear support did not even respond. Then several months after, they asked me if I still had the problem, I told them YES, and then again, no response. If you're hesitating between saving few $ for a Netgear or going with a Cisco, definitively go with Cisco !
Summary: Poor experience with this product - it proved to be extremely unreliable. Setup was quick with the documentation provided including handling fixed IP addresses and the wireless setup including security was painless. However in operation it was dropping connectivity within a couple of hours requiring a power off and power on cycle. Sometime the wired access would drop and other times the wireless, often both.
Summary: Basically stops responding, oh, whenever it feels like it. Sometimes after a day, sometimes after a minute. Lights are still on, nobody home. reboot router. After jumping through major hoops to just get *access* to the support forumns (which, by the way, are community run, not official support), I saw the several threads about this issue. My old Netgear router (non VPN) worked fine. This one, not so much.
Summary: Initially the product worked well. The setup was fairly straightforward as far as routers go, and it increased my bandwidth by over 4MBS. It also allowed my multitude of network equipment to operate as plug and play without specifically opening obscure ports. However, I was disappointed with the VPN features.
Summary: I retruned the product to Amazon and have not yet received my credit for the return. The product did not work as advertised. Would not retain configuration across cold boots of the device. When ever there was a power failure I had to reconfigure the device. I had purchased two of them and both of them had the problem. The DDNS does not work. Netgear acknowedgeds the problem, however, they are not willing to put out a firmware release to fix it.