Summary: The package I received was Not the 'original packaging' as advised, instead a cardboard box with soft foam inside, and a loosely placed psp and charger. The psp is also the wrong colour, being a disgusting baby blue instead of the black I paid for.
Summary: Buttons got stuck completely and device become unusable in less than a month after purchase. It took one hour to find out how to return this device to a repair centre. If you go to official UK Playstation website there is no such link like "Warranty" or "Repairs" like on a US website.
Summary: Whilst the concept of the PSP and the 'Slim and Lite' version is fabulous, the quality and customer service of Sony are poor. I was given this console 15months ago. The machine has not been used excessively and I have taken care of it, yet the screen just went wonky during play the other day.
Summary: Sorry, but this is just ridiculous! Anything that moves on the screen gets completely distorted! Yes the colors are brighter than ever, but you cannot enjoy the view unless the game is paused. This problem with the PSP 3000 screen is well documented, and Sony said there will be no fix for it.