Reviews and Problems with Logitech Flight System G940
Showing 1-5 of 5
Poor after sales support
Carlo Baltar, Amazon
3 September 2014
Summary: Poor after sales support: My letter I bought a Logitech G940 Flight System Force Feedback Joystick last July 29, 2014 and the package does not include a user's manual. Can u please furnish me one? An electronic copy will do in case you don't have a hard copy. I had a hard time learning the functions of some push buttons and potentiometers. Thank you in advance. Their reply I don't have a manual, and it's not available on the Logitech website.
Summary: Logitech had a great idea: make a full HOTAS (Hands Off Throttle And Stick) available to customers as an integrated package. But before this system went into production something went wrong -- the wrong person in corporate had a chance to see it. When they looked at it they saw a good product that they wanted to build for cheaper, and cheaper they got. Cheap didn't come in the appearance, but showed after just hours of use.
Summary: Not happy that there is no documentation on how to set up these control, ended up returning them and went with the Saitek Flight Pro which is a shame because Logitech makes good quality products.
Summary: I was really looking forward to using the new G940 and very excited about the features like a split throttle and force feedback. Sadly, after less than 1 month of very light use, the rudder and toe brake axes have near constant spiking, rendering the rudder pedals unusable. Logitech touted the contactless design of the pots but apparently they were only refering to the X & Y axes on the joystick.
Summary: I purchased the G940 new. Looks great out of the box. The included software is very difficult to use for programming buttons and hats, and the documention is marginal. Once up and running, the stick was buzzy when centered. It seems the FF motors are very noisy, and the stick base gets VERY WARM. After a few minutes, the FF failed completely, and the stick goes limp, making flight control almost impossible. I'm packing it up now for a refund.