Summary: The defrost system in the GX2FHD is defective. After 16 months we started seeing water collect on our kitchen floor. Because we thought we were not closing the freezer door properly, we assumed it was user error causing this. Finally, we asked an online tech for advice. We found out the manufacturer is AWARE of the defective defrost drain pipe and has redesigned the pipe; however, the manufacturer has not told their consumers about this fact.
Summary: I purchased this frig 10/29/13 had the panel replaced on 12/4/13 because the panel froze and had to be replaced.Today I have the same problem, because it is on sunday there is no one I can call. I have already replaced food that went bad, and now I will have to do it again.
Excerpt: I researched all the information I could, before deciding on this model. It has very convenient sheves that move up and down easy. Also, movable shelves in the door, and is very space saving. It's been over twenty years since I have had a new refrigerator. I do like to stick with the whirlpool brand. Try it, you might like it!
Pros: Convenient Features, Design, Easy to use, Energy Savings, Style
Enjoying our new refrigerator and all the features
4 January 2014
Excerpt: Had family visit for the holidays so we needed more room for lots of food. This refrigerator met our needs, even the children could reach in and select what they wanted. Keep making appliances in USA!
Pros: Convenient Features, Easy to use, Performance, Style
Excerpt: French door design gives great access and ease of use. Bins and trays are are easy to see contents with clear plastic front and sides. Wide bottom "party tray" is handy. They are a bit clunky when opening and closing, they tend to slide right out of shelf tracks. Bottom freezer is plenty big and open to store everything we need.
Pros: Easy to use, Energy Savings, Performance, Sound level
Excerpt: This refrigerator is just what we were looking for. We love the bottom freezer, and the adjustable shelving on each side of the refrigerator section is very convenient. It also has a wonderful drawer at the bottom of the refrigerator section to store flat items. We would highly recommend this product!
Pros: Convenient Features, Design, Easy to use, Energy Savings, Innovative, Performance, Sound level, Style