Summary: So much is right about this fridge - size, layout, lighting. At just over 2 years old, a little plastic cam at the bottom of the freezer door broke. The door wouldn't close until we pulled the pieces out of the way and removed the screw that held the cam in place. In trying to replace the cam, I broke one of the water lines that runs through the hinge (they were very tight surprisingly not very pliable.
Summary: Today is Dec 1, 2013. I have owned this refrigerator since July 2013, and I can honestly say I hate it. In the refrigerator: the handholds for the bins are at the bottom of the drawers. Terribly inconvenient. The shelves on the door are spaced very strangely, and there is a great deal of wasted space where another shelf could go if it was designed well. The butter dish shelf cannot move, and it is so high for me (I'm 5'4") that I cannot see the butter dish.
Summary: This refrigerator is poorly made and has the worst ice maker I have ever owned. My family likes a lot of ice, but we have learned to cut way back. It is slow, and clogs frequently. When the ice maker comes out, it makes a mess all over the floor, and then it is very difficult to put back on. The plastic on the refrigerator door shelves is now broken from regular use. All I can say is that when purchased on sale, it is a large refrigerator for the money.
Summary: I bought a Samsung refrigerator and the freezer door broke within two weeks. We opened the door no more than 5 times. Customer service is the worst I have ever experienced. We bought a package of four Samsung appliances and two of the four did not work.
Summary: Got this refrigerator for my Mom and she LOVES it! Says it is the best refrigerator she has ever had and she has had a few. Plenty of room; deep shelves; very nice LED lighting helps you see everything; clear bottom drawer that sticks out beyond shelves over it so you can see exactly what is in it; large door shelves handily hold milk and tea pitchers and other large things; unique aluminum can drink racks made of steel (one in door and one about eye-high in the main...
I bought over 1 1/2 years ago so this is a user review
Kevin K. Kwok "Surfer", Amazon
23 June 2013
Summary: It works great, large interior and I just Got the change filter light on. Rear lighting is fine. The idea is to have lights on every level. Not just the top. Is it perfect? No, but unless you completely load/pack the shelve then I can see is there is concern with lighting. And my kitchen has good lighting so I can see everything just fine. What, you keep your kitchen pitch black? OK.........
Summary: i have no complaints about this refrigerator and highly recommend it. I've only had it for a few days but have been impressed thus far. the size and features are great. I saw a review that complained about the lighting, I think the lighting is outstanding.
Summary: "Another High-End Samsung Side-by-Side Refrigerator seems to bear the same features. Spacious, Twin Cooling System, and the bright versatile interior are the most beloved features. Looking online it was hard to find any negative reviews online.
Pros: Large Capacity, Side-by-side design, Touchpad controls. As of this writing, great sale price.
Summary: I purchased this fridge a year ago. I love the size, I can finally get everything in. My complaint is that the temperature is on the lowest setting, 34 but I have a thermometer which says the fridge is 40. I have to throw things away all the time milk, mayonaise etc.. The other problem which is really annoying is the lights. I wish there was some way to turn them up.