Summary: Purchased new in June 2011, by October the refrigerator stopped working. The local authorized service company doesn't have parts in stock. I had to wait over a week for Samsung to ship the parts directly to my house. Lost an entire frig full of food.
Summary: We purchased our Samsung Refrigerator in early 2009 and for the first three years it worked fine. Not great as the ice maker is VERY LOUD and VERY SLOW. However, after 3 years we began to notice that opening the veg bin became hard to do. Further inspection showed ice build up underneath the veg bin. Called out the repairman and was told to DEFROST the refrigerator for 48 hours and the problem would go away. Defrost a frost free refrigerator???
Summary: We purchased this refrigerator in the summer of 2011. After 4 calls for the same parts breaking (ice maker and the "Twin fan and auto sensor component) we were able to take advantage of the lemon law (4 repairs for the same problem within 1 yr.). Samsung had to replace the 26.7 cu.ft for free. Unfortunately, we did not get the opportunity to select a different refrigerator.
Summary: I purchased Samsung refrig french doors model # RF263AEPN exactly two years ago. Fell in love with the refrig and relied on Consumer Reports when I purchased it. Approx 3 weeks ago the motor ran non stop, getting louder as each day passed. Called Samsung hoping they would help. They told me it was my problem since it was out of warrenty. The fan and coil simply froze and it would need several hundreds of $ to repair it. I did nothing wrong to cause this problem..