Summary: Purchased new in June 2011, by October the refrigerator stopped working. The local authorized service company doesn't have parts in stock. I had to wait over a week for Samsung to ship the parts directly to my house. Lost an entire frig full of food.
Summary: We purchased our Samsung Refrigerator in early 2009 and for the first three years it worked fine. Not great as the ice maker is VERY LOUD and VERY SLOW. However, after 3 years we began to notice that opening the veg bin became hard to do.
Summary: We purchased this refrigerator in the summer of 2011. After 4 calls for the same parts breaking (ice maker and the "Twin fan and auto sensor component) we were able to take advantage of the lemon law (4 repairs for the same problem within 1 yr.). Samsung had to replace the 26.7 cu.ft for free.
Summary: I purchased Samsung refrig french doors model # RF263AEPN exactly two years ago. Fell in love with the refrig and relied on Consumer Reports when I purchased it. Approx 3 weeks ago the motor ran non stop, getting louder as each day passed. Called Samsung hoping they would help.
Samsung RF267AERS French Door Refrigerator - We Say Oui
15 July 2012
Summary: Samsung RF267AERS Stainless Steel French Door Refrigerator is great looking. Nice tight door seals and overall design offer EnergyStar compliance. Only a few months... durability still a question.
Pros: Energy Star compliant, nice look
Cons: Still not quite used to fridge and freezer layout, slow water dispenser, pricey at MSRP.
Excerpt: HAVE OWNED GE AND WHIRLPOOL IN THE PAST 47 YEARS AND GE WINS HANDS DOWN. BOUGHT THIS SAMSUNG BECAUSE IT HAD BARN DOORS, FREEZER IN BOTTOM AND ICE AND WATER IN DOOR. LOOKED HUGE IN THE SHOWROOM AND WAS REASONABLY PRICED. MADE AN ASSUMPTION THAT IT WAS WELL ENGINEERED AND MANUFACTURED.
Pros: DUAL COOLING, GOOD WATER FILTER
Cons: POOR ICE MAKER, POOR INTERIOR PLANNING,EXPENSIVE WATER FILTER