Do not buy LG kitchen appliances. Terrible reliability. Every product I purchased has broken.
Ross E Eisenberg, Amazon
29 September 2014
Summary: We furnished an entire kitchen with LG appliances, and all have broken within the first year of ownership. Two months after purchase, the dishwasher propeller became worn and broke off. Four months after purchase -- Christmas Day, actually -- the range igniter broke and we couldn't use it to cook Christmas dinner.
Broke after 1 year (2 weeks out of 1 yr warranty) - $$$$mMotherboard needed replacement
G. Gulik "Riding the bleeding edge.", Amazon
30 July 2014
Summary: Bought 7/8/13 and broke 7/28/14. Best thing was to buy the LG refrigerator (MOdel LFX25991ST) from Sears with add-on protection plan ($280 for 3 years parts and labor, $1500 food replacement, and no hassles) because the motherboard needed to be replaced, which I understand is a problem with this model.
Summary: Overall, I'm happy with this refrigerator. I've had it just over one month. It's beautiful, spacious and very energy efficient. The adjustable shelves inside and on the doors make it easy to fit all of your food without issue. When purchasing this model, I loved that the ice maker was built into the door and didn't take up tons of space. Well, this turns out to be a negative in the long run.
Very Disappointed at LG refrigerator and LG customer service
Matt Hwang, Amazon
26 June 2014
Summary: Refrigerator was purchased 3 months ago. First, the ice maker was causing trouble (not making ice) so we called LG customer service. They sent a technician after few days and "fixed" the problem, told me to wait at least 6 hours. Next day, ice machine was still not working and we called LG again. They sent over someone different this time. Touched few things, said should be working fine. Still did not work and the refrigerator died after showing some error code.
Fan & circuit board failed after 9 months, chapter 2
norman zeiser, Amazon
25 June 2014
Summary: Bought the LG cabinet depth French door refrigerator in September 2013. In June, 2014 the fan failed as well as the circuit board that runs the guts of the refrigerator. Parts have been ordered and expected to be replaced under warranty by July. Until this failure we have been very happy with the unit. If it's repaired in a timely way and doesn't fail again we can say we recommend it.
Summary: Brand new this thing was loud. I complained to the store that sold and installed it and they said that was just the way it is. Darn. After 14 months the whole thing stopped cooling. Everything in the freezer thawed and the fridge part went warm. My wife spent hours on the phone with LG service getting the complete run around. It would be days before they could even come and look at the thing. . . oh and that will be $179 just to bother coming out and looking at it.
Summary: The fridge worked well for 7 months, then refrigerator started vibrating and finally stopped working displaying error messages. Getting hold of customer service in Philippines was not easy, but eventually they sent somebody to fix it. Well it was fixed for few hours, then failed again once the technician left. It is under warranty, but who has time to call, wait for technician, and go though this.
Summary: My wife and I just bought a new house and wanted a counter depth unit to blend in with the other SS appliances. This unit met expectations. It fit perfectly and is flush with the counter tops. Looks great! The inside may be a bit small for some folks but if you're in to looks, this is the one for you. The interior has excellent LED lighting, adjustable shelves and room for just about anything. The freezer drawer and the drawer within a drawer are excellent.
Summary: After doing extensive research with Consumer Reports, reading hundreds of reviews and playing around with dozens of fridges, we decided to take the plunge and purchase this fridge (through Amazon). We bought it from the HCcost which did a great job of communicating with us about the delivery. Delivery took about 2 weeks, which is pretty standard. HCcost gave "white-glove" service where they will deliver the fridge to any room in the house and will take away any boxes.