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Kitchenaid-kbfs20ev.3275468
6.0 out of 10

KitchenAid KBFS20EV

This counter depth French door refrigerator provides distinctive Read more

Great Deal: $1,709.10

Reviews and Problems with KitchenAid KBFS20EV

Showing 1-10 of 67
Overall 2
2.0

I bought a kitchen aid 3 door stainless steel fridge ...

Adam D, Amazon
16 September 2014
  • Summary: I bought a kitchen aid 3 door stainless steel fridge and all three doors began to rust within the first 6 months - I am fighting with Kitchen Aid who says it's a cosmetic problem - i would not buy this fridge again.
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Overall 4
4.0

We have been using the recommended cleaner and still the rusting continues

dan keenan, Amazon
26 July 2014
  • Summary: Our refrigerator, dishwasher, microwave and counter top stove began rusting within four months of purchase. We have been using the recommended cleaner and still the rusting continues. The sheet metal is of very thin gage and dents easily and we have replace the electronics on microwave within 24 months of purchase. Kitchenaid was a above average brand at one time. We made the mistake and I hope others do not make the same mistake by buying this brand of product.
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Overall 2
2.0

Leaks and more leaks... HORRIBLE!!

Amazon Customer, Amazon
20 July 2014
  • Summary: Leaks, leaks, leaks and more leaks, after only months of owning... Freezer leaks, ice builds up at the bottom of the freezer; once it fills up water will start coming out of the freezer all over the floor. Absolutely a piece of junk. I tried to contact Kitchenaid; no response. Please save your money and buy another brand.
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Overall 4
4.0

Water Leak is Fixable

Philip, Amazon
19 July 2014
  • Summary: I purchased one of these refrigerators in 2011. Less than a year later, it developed the well known leak from the freezer. For anyone else who has this refrigerator and this problem: the cause of the leak is NOT due to a drain hole freezing shut. It is due to a design defect. Instead of a hose or tube, the condensation drips through what is called a "duck bill" valve onto a type of gutter which carries the water down to the evaporation tray.
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Overall 2
2.0

It's going to break

Peter Sperl, Amazon
1 July 2014
  • Summary: Its great in every way except it breaks. First at 11 months and we had it repaired under warranty. The replaced the compressor. Then it broke again 7 months later. Will not buy a Kitchen Aid product again.
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Overall 2
2.0

Buyer BEWARE- EXPENSIVE hunk of JUNK!!!!!!

brook oubre, Amazon
24 June 2014
  • Summary: I don't usually ever write a review for anything, however I feel quite compelled to write a review for a similar refrigerator that I purchased 2.5 years ago. I would write the review under the actual model number I purchased, however they conveniently don't sell that model any more. They do, however, sell the parts to fix this hunk of junk......and they don't come cheap nor does the labor!!!!! So where to begin...
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Overall 2
2.0

Typical, like Whirlpool and other American brands, JUNK

Erick Griffin, Amazon
18 June 2014
  • Summary: If you are looking for a box, go no further, this fits the bill, plus it has doors, 3 in fact. As a refrigerator it leaves much to be desired. It reminds me of the GM crisis right now, turn an expensive thing to build - into junk by substituting junk for the most important parts. Harvard Business School strikes again! I have the following issues with this unit: - Right door cannot be adjusted, always swings open until it hits something, even though the unit is level.
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Overall 2
2.0

Looks nice, but things turn to ice

H. Klaus "banjogirl", Amazon
19 May 2014
  • Summary: Kitchenaid should be ashamed of themselves for producing such a poor product. It looks pretty, but looks are deceiving in this case. We bought this fridge as part of a remodel 17 months ago. Got it brand new and were so excited. About 2 months later, our food started freezing in one small particular.
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Overall 2
2.0

Poorly built

mankindsend "Try Harder!", Amazon
14 May 2014
  • Summary: I've had this fridge for about 3 years. The defrost drip system is routed through the freezer and the drain freezes up often which causes water to leak out from the freezer and onto the floor. The problem is a grommet that melts shut because it is located too close to a fridge motor. This is a known issue and KitchenAid has done nothing to fix it. No product recall or replacement of parts. it is up to me to purchase replacement parts to fix this poor design.
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Overall 2
2.0

Month still new fridge and it still isn't working

Michele Negley, Amazon
28 March 2014
  • Summary: I purchased this refrigerator (not through amazon) and had it delivered a month ago. It has not worked since. Working with Whirlpool and their local appliance repair company has been a nightmare, with "no parts in stock" waits, scheduling snafus and multiple "4 hour windows" off work to accomodate their unworking product. While the freezer works, the fridge does not cool. Also, the refrigerator doors do not close well - they "bounce" back open.
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