Summary: We purchased this model (EI23BC35KS4) about 8 months ago and have had no issues with it. I think that unfortunately many of the other reviews here are referring to older models. This particular model has LED lighting, which I assume must have solved the issue of the incandescent bulbs 'blistering' the plastic because ours doesn't seem to have that problem. I also think the design of the upper ice machine has been improved because ours works just fine.
Excerpt: This is a gorgous hunk of metal and overall, operates smoothly. I insisted we get a counter depth refrigerator, it had to be white, and it had to be french door in design. Electrolux could meet all of these specficatons, according to the description, so we ordered. It was made for us special and we are pretty happy with it so far.
Excerpt: When I was looking for refrigerators I had few options. I wanted a French style with ice and water, counter depth and in white. There are only a couple manufacturers that make a model like this, so our choices were limited. The Electrolux had all the features we wanted. It cost almost double what any other comparable model that was stainless and regular depth. But, this model was pitched as a high end, top quality model and worth the extra money.
Excerpt: Overall, we're very happy with our new refrigerator. It is beautiful and works well. And we love the functionality of the water/ice dispensor. We have noticed that it is somewhat noisy at times.
Summary: Going on three years now. The 2nd one has been flawless. Runs quiet. Looks great. Works great and easy to clean. Great crushed ice. It is exactly what we wanted with gobs of freezer room. The first unit had major ice maker problems and we lost 2 batches of food. It would work for a couple of month and then stop cooling. Be sure to get the unit that makes little pyramids for ice. The first unit made tubes of ice and it was terrible.