Summary: Electrolux quality is pathetic. The plastic drawers have broken and do not function. The ice cube maker needs replacement every year. It does not even dispense purchased ice. Their dishwashers are worse than a 30 year old whirlpool. 10 service calls accomplished nothing.
Electrolux Counter Depth French Door SS Refrigerator
Happy Customer, ABT Electronics
22 May 2015
Excerpt: I was surprised by the manufacturer's customer service handling of the general troubleshooting of the problems we had with the product. Power cycling and selling of replacement filters were the only solutions offered. Abt's reputation and customer service are what save the day for us.
Pros: Attractive Design, Customizable Shelving, Easy Access, Energy Efficient, Holds Temperature Well, Quiet, Space For Tall Items
AND NOT EVEN PROVIDE A LOANER TO MAKE MATTERS WORSE. AT LEAST $200 OF FOOD GONE BAD
28 April 2015
Summary: WARNING !!!!!!!! ANY BODY CRAZY ENOUGH TO BUY THE BUCKET SHOP COMPANIES PRODUCTS IS A FOOL. I LEARNED THE HARD WAY BY BUYING THIS REFRIGERATOR AND IMMEDIATELY START HAVING THINGS GO WRONG ! FIRST THE ICE MAKE AND FINALLY THE WHOLE THING DIED AT 10 MONTHS !
get a different fridge -- maybe the service will be better. And I guess the fact that it broke ...
Caleb Pollack, Amazon
12 March 2015
Summary: The fridge is a fridge. However, getting it repaired under warrantee was maddening. Electrolux gave us the name of a repair shop not serving our area. The next repair shop from Electrolux was incompetent, and Electrolux messed up the part order twice.
Excerpt: I purchased this refrigerator and have had repairmen out several times. At first repairman told me he couldn't hear the noise, which is very high pitched and quite annoying to the point I am trying not to be in my kitchen.
Summary: This is the worst appliance we have ever owned. From day one it was incredibly noisy with long run times and abysmal ice output even when new. Just after the warranty expired, the ice-maker starting making lound banging sounds then quit producing any ice.
Excerpt: While the styling of this refrigerator is great, and the space very flexible, I was disappointed in the freezer capacity and when the upper ice dispense stopped working after only 4 months of minimal use, I came to the conclusion that we could have done much better for our money.