Summary: We came to own an Electrolux refrigerator (model EI23BC56IS8) that conveyed with our new home in March 2014. Per the sticker in the unit, it was manufactured in June 2011 (less than five years ago). For the second time in two years, it stopped making ice.
Summary: Electrolux quality is pathetic. The plastic drawers have broken and do not function. The ice cube maker needs replacement every year. It does not even dispense purchased ice. Their dishwashers are worse than a 30 year old whirlpool. 10 service calls accomplished nothing.
"Third fridge in 5 years - thousands of dollars down the drain"
mannamc, Sears Outlet
22 September 2015
Summary: I purchased this expensive, top of the line, premium Electrolux refrigerator, and within 5 years have had to replace it twice. I had to pay the delivery fees and additional warranties for the replacements out of my own pocket.
Excerpt: We bought this counter depth refrigerator because it was the perfect fit for our cabinets. While it looks good and runs quietly, there are some substandard aspects to it.First, there are some cheap looking plastic parts on the exterior.
Electrolux Counter Depth French Door SS Refrigerator
Happy Customer, ABT Electronics
22 May 2015
Excerpt: I was surprised by the manufacturer's customer service handling of the general troubleshooting of the problems we had with the product. Power cycling and selling of replacement filters were the only solutions offered. Abt's reputation and customer service are what save the day for us.
Pros: Attractive Design, Customizable Shelving, Easy Access, Energy Efficient, Holds Temperature Well, Quiet, Space For Tall Items
Excerpt: I purchased this refrigerator and have had repairmen out several times. At first repairman told me he couldn't hear the noise, which is very high pitched and quite annoying to the point I am trying not to be in my kitchen.
Excerpt: Luckily, I purchased this refrigerator thru ABt - after numerous service call attempting to get the 1st refrigerators' ice makers to work (both were broken), they replaced it. The 2nd refrigerator went to 16 degrees and stayed there (and the lower ice maker didn't work).
Pros: Attractive Design, Customizable Shelving, Holds Temperature Well, Quiet, Space For Tall Items