Summary: This fridge is by far the worst kitchen appliance money can buy. If you want a fridge with 50+ dollar filters, trays that snap in half from setting down a gallon of milk, front rubrics cube ice/water controls, and like to hear tapping noises in the middle of the night, than this is the fridge for you! Oh I almost forgot to mention the rusting that has occurred in under a year, nothing says class and quality engineering like rusting on stainless steel appliances.
Summary: Ice maker problems. The ice maker just started kicking out ice and no one was near the fridge. A few days later the whole unit freezes up. I will not buy Bosch fridge again. I have read the same problem with other units.
Summary: This fridge broke two years and three months after we bought it, rendering warranties useless... Freezes everything in the vegetable and snack drawers. Also, kick plate falls off, ice-maker is inconsistent, and doors don't close well (which constantly causes the built-in "alarm" to set off). The physical design is nice, but other than that, serious thumbs down. Boo.
Worst Refrigerator ever- Horrible customer service
Troy Finney, Amazon
22 August 2014
Summary: This refrigerator is the worst I have ever purchased- worst appliance I have purchased in the last 30 years. I would rate it a 0 if I could. We had it for just over a year and the marking for the water/ice dispenser wore off. When I called about it, they were totally unwilling to work with me at all and said it was because I used the 'wrong' type of stainless cleaner, not the one they recommended.
Bosch BT26FT70 refrigerator is junk and Bosch don't stand by their own products. Avoid!
Mr. Ashley Stevens, Amazon
3 February 2014
Summary: Only giving 1 star because zero stars isn't an option. I purchased this from another online retailer. When switched on it did not get cold even after 2 days. I called Bosch customer services and they lady there told me call out a local service tech from Mr Appliance. I called the tech and he came out promptly and said the fridge has no freon, there's a leak in the sealed system.
Summary: We bought what we thought was a near the top of the line appliance. It has proven to be disappointing in the extreme. The controls are ridiculous - having to hit the button 3 times to dispense ice or water. The dispensing outlet is too restricted and a lot of ice falls to the floor. The refill time is crazy slow - and if you deign to believe the "quick ice" button is the solution - good luck! I finally had the ice part of the appliance replaced - it did no good.
Summary: We purchased this refrigerator in June 2013. The first week of December 2013, it was no longer cooling (a mere 6 months after purhase). Since it was still under warranty, Bosch sent out a technician. He's been to our house now 4 times total replacing parts including the computer and the fan. We're now on 6 weeks without a refrigerator (including having guests over the holidays). Bosch customer service has no sense of urgency or desire to assist.
20 of 23 current reviews are one-star for a reason
M. Olenick "molenick", Amazon
3 January 2014
Summary: Bosch customer service supervisor "Ricki" tells us only disgruntled people write reviews. Nonsense: this company is producing substandard products and selling them as premium. People don't come to the Internet to "trash" - they come to the Internet to ALERT because, unlike Bosch, people tend to care about one another as consumers.
Summary: We bought this with much anticipation almost 3 years ago when buying a new house. Our reasoning being that Bosch makes great appliances, yes?! NOT THIS ONE. The ice maker has worked maybe 5% of the time we have owned it. With the extended warranty we bought, it has been fixed, or replaced, a total of SIX TIMES. And still never, or rarely works. We've been buying ice for 3 years!!! How this can be, I am not sure. But don't take the chance we did!