Summary: This fridge broke two years and three months after we bought it, rendering warranties useless... Freezes everything in the vegetable and snack drawers. Also, kick plate falls off, ice-maker is inconsistent, and doors don't close well (which constantly causes the built-in "alarm" to set off). The physical design is nice, but other than that, serious thumbs down. Boo.
Worst Refrigerator ever- Horrible customer service
Troy Finney, Amazon
22 August 2014
Summary: This refrigerator is the worst I have ever purchased- worst appliance I have purchased in the last 30 years. I would rate it a 0 if I could. We had it for just over a year and the marking for the water/ice dispenser wore off. When I called about it, they were totally unwilling to work with me at all and said it was because I used the 'wrong' type of stainless cleaner, not the one they recommended.
Ice maker needs defrosting to compensate for poor design.
Paul Derby, Amazon
8 August 2014
Summary: I bought this refrigerator in October 2010 for $2,390. It works, but this refrigerator sells for a premium price and is not a premium refrigerator, especially the ice making capability. As many others have pointed out in their reviews, the ice maker often quits making ice. The problem comes from the ice maker not always detecting when the bin is full so additional ice gets jammed up in the mechanical mechanism and no more ice is made.
Summary: This review is approaching a "glowing" status. It definitely presents the negatives in a positive light. I would like to add a few points to the issues around this product. These comments come from an owner of this product with two years of experience seen using this fridge. 1) We regularly clean the exterior with SS cleaner. After one year of owning it, rust has developed on the SS portion of the doors. The rust is not in a area near the water and ice dispenser.
Summary: We have had this fridge for a little over 2 years now and we have loved it! The French doors allow for easy access and visibility into the fridge. Everything is well lit and fits nicely. I really like the water dispenser as it is just a touch button, you don't have to figure out how much pressure is required to get it to run.
If you use a lot of ice, pick another refrigerator.
24 March 2014
Summary: Overall, I'm happy with this refrigerator. Great size, lots of storage options. The one gripe I have is with the ice maker. First of all, it's really small. That's probably a good thing though since it takes the ice maker close to 3 days to fill it! I guess since the Germans drink everything at room temperature, they didn't really care if they put in a miniscule ice maker that can create 2 buckets of ice in a week.
Summary: I've had Bosch appliances for years, and used to have a very strong belief in their product line. If you purchased Bosch goods 10 or so years back, then you probably own a true, German made item. From my understanding, Bosch has since created a manufacturing plant here in the States, where there just isn't the same commitment to excellence in standards.