Summary: So I've had this fridge freezer for around two years and in Feb the wire on the left hand side door blew up on me. I rang hotpoint customer services and quoted the model number which would have brought up all the specifications of my fridge, then had to wait 6 days for an engineer to come out and replace the door, so I waited. When the engineer came he brought along with him a silver door and my fridge is black- the fault of the hotpoint customer service team.
Summary: Eight months old and broken down for the second time. Last time an accumulation of ice in the roof of the top drawer shuts off the cooling of the fridge and the fridge actually becomes warmer than room temperature. Then the temperature of the freezer flits from ultra cold to then thaw. Hotpoint, or Indesit to be accurate are very interested in selling extended warranties though. Their fix was to melt the ice with a hairdryer!
Summary: Just got the quadrio its nearly two months old and makes a hell of a noise.im starting to worry it wont live long . The noise is so bad my pit bull wont go in the kitchen because of it. im going to pc world to give them a piece of my mind and some very choice words until i get what i want.
Summary: do not buy one of these mine has just broke all my food had to be thrown out only had it 16 months thats me and my kids without a fridge freezer at christmas dont know what am gonna do but the fridge i had before this lasted me 11 years daewoo would not recommend hotpoint do not buy i know i wont buy nothing with that name on fuming stressed out mum
Summary: Had a problem with the door kept giving me power cuts. Engineer changed door but different color to the rest of the fridge freezer also taller but smaller door than before. Very poor service from hotpoint and insurance cover not very helpful. Will think twice about buying hotpoint again.
Summary: I was happy with mine, well looked after and cared for. After owning it for 1 yr 7 months, my 6yr old son just opened the door and it exploded, went to check and it was working fine then about 15 minutes later it stopped letting the cold air in. The lights come on and off. As for the engineers at Indesit, they always tell you about being charged even if you're under warranty. The same was done with the Hotpoint Aqualtis.
Summary: Bought this in July, 8 weeks later and it's making a noise like an aircraft is taking off in my kitchen. Engineer coming out in 9 days time. I am going to ask for money back. What a load of rubbish.
Summary: We've had 2 quadrios due to the first one dying at 15 months and having to accept a replacement of the ffu4dx. Came home from holiday to find the appliance dead at 1 year 2 weeks old. Hotpoint customer service is a joke, pushed from pillar to post and told we'd have to fork out for an engineer. Can't be bothered so buying an LG. DO NOT TOUCH HOTPOINT IF YOU VALUE YOUR SANITY!!!
Summary: After looking up reasons for my electric tripping I found this which was posted the day before we bought ours so the shop should have never sold it! www.esc.org.uk/industry/product-safety/recalls/recall/article/hotpoint-quadrio-fridge-freezer-recall/