Summary: I can't believe what a dud this fridge is! We were so excited to get this (and it's no small investment). We wanted a large fridge for our growing family, and had space for a 36" wide appliance. We didn't want a bottom freezer because all of our friends were unhappy with the freezers on these - total chaos inside with nothing found easily.
cooking lady Ginger Potential buyer, reviews.lowes.com
5 August 2011
Summary: We purchased this refrigerator for it's spacious design, and ease of use. It holds a lot of food, which is great for my family of 10. However, it has "frozen up" on us at least 3 times a year, and it shuts down when this happens. The repair man said it is a design flaw. The ice builds up in the back of the freezer, and locks the wheel, which shuts down the frig.
Summary: To be clear, the exact model we have is the Profile Arctica PTS25LHP. This exact model is no longer being manufactured by GE. BUT the problem it has is structural and inherent in the size of the door on the 36" wide, 24.6 cf, top freezer GE refrigerator. Simply put: the door is too heavy. We have had our refrigerator for 9 years.