We will allow you to include or exclude user ratings from the aggregated score. When it comes to users ratings I'm afraid that those will in many cases be a bit exaggerated due to basic psychological behaviour. However when users describe in details their experiences about a product many times I find them to be extremely valuable. Especially users who have owned the products for some time and have a deeper knowledge about the product. Professional reviewers are often very knowledgeable but they will only use the products for a short and intensive period before they move on to the next test.
|