Summary: The shield certainly aids in pouring in ingredients and avoiding flour from going everywhere while mixing. My problem is that it does not fit snug on the bowl and slides off easily while mixing. I bought the model shown for my mixer which is an older model. I use it and hold it in place while mixing.
Summary: Hello, The mixer is good, we are happy with it but we are unhappy with the seller. I didn't receive an invoice (or proof of purchase) with the mixer, I requested but never received any feedback. Hopefully I don't have any issue with the mixer otherwise I wouldn't have found anybody to talk to.
Summary: Not ready to give up on KitchenAid altogether, but would definitely rethink the Ultra-Power model. Received mine as a birthday gift (HAPPY birthday to me!) and made several batches of bread but found that the tilt head wasn't locking securely in place. After a short time of kneading dough, the latch would actually free itself and the mixer head would start bouncing up and down.