Excerpt: The place I work has a couple of these so-called All-in-one printers in our offices and I have more problems with this piece of equipment than I have ever had with any other type of computer equipment. I understand that with technology you are bound to have the occasional glitch, but this printer has had more than its fair share as far as I'm concerned. I can't even count the number of times that it just decided to stop working for no apparent reason.
Summary: The printer connects an prints ok but since no driver disc or instruction books come with the machine I had to find info on the HP website only to find the Scanner and the memory card slots for picture and file downloads do not function. Buyer beware and ask many questions when buying refurb items. I will say they offered a warranty program for extra costs that probably would have been worth purchasing now that I know.
Summary: including My business locations, and my residences, I own no less than 6 HP printers including two HP All in Ones (7410 and 2500). I like the functionality of the AIO's -fax print scan and copy - HOWEVER HP's software is very sensitive and subject to constant reloads. I lose the wireless ability repeatedly on this as well as on the HP 2500 I own. This is a problem! Speaking with HP Customer Service or internet contact is a joke.