Summary: This is the most frustrating piece of hardware I've ever owned. It is forever breaking down. We have to stop what we are doing every few copies to reset the drivers, undo paper jams, and adjust the printer cartridges.
Summary: We moved the machine from one room to another. Since we reconnected it, we get an error message and it does not work at all. No one dropped it, no one changed a thing, just picked it up and moved it 15' and gently put it down.
Summary: I've had major headaches trying to get this product to work. Each time I contact Tech Suport, they point me to a convoluted procedure of deleting registry keys, unisnstalling, deleting files, and finally reinstalling - this exercise takes about 45 minutes and ends up breaking something else.
Summary: SAD TO SAY, AFTER A STRING OF 5-6 UNITS OF HP PRINTER KIT, I TRUSTED THE 7410xi and bought it without research. I have now had the distinction of changing one BLK print cartridge (HP94, for you in the know) and had the machine fail.
Summary: This printer looked great on paper. However, the wireless driver software is full of bugs. It totally locked up my laptop when I installed it. I had to uninstall it permanently so that I could use the std office suite. It worked well from my desktop with wireless connection or a while.
Summary: This is the poorest quality printer I have ever bought. The scan feeder only works half the time. Envelopes jam often. The printer has a glitch that always copies from the top tray no matter what the setting is so if you have envelopes in the top tray it prints or jams on them.
Summary: HP driver software is junk - you probably already know that - but if you intend to use this printer in wireless mode and intend to travel with your laptop to a different network, you can count on your computer locking up.