Summary: This is the most frustrating piece of hardware I've ever owned. It is forever breaking down. We have to stop what we are doing every few copies to reset the drivers, undo paper jams, and adjust the printer cartridges. It runs through ink like a teenage boy drinks milk from the fridge, and the cartridges are very expensive. The features are great but the time it takes to get a few regular copies or printouts made is usually not worth the hassle.
Summary: We moved the machine from one room to another. Since we reconnected it, we get an error message and it does not work at all. No one dropped it, no one changed a thing, just picked it up and moved it 15' and gently put it down. We're going to see how much it costs to get if fixed and I bet the tech tells me it's not worth it!
Summary: I've had major headaches trying to get this product to work. Each time I contact Tech Suport, they point me to a convoluted procedure of deleting registry keys, unisnstalling, deleting files, and finally reinstalling - this exercise takes about 45 minutes and ends up breaking something else. They've had me do it 4 times now!