Excerpt: I don't believe this is the machine for my medical office. It seems more suited to personal use than business use. It is quiet and easy to set up.The first fax machine worked well for about six weeks then went haywire. I contacted the manufacturer multiple times for help, poor results.
Summary: Commercially used, this is the second purchased--the first lasting over 10 years with wicked daily use. The rollers finally gave out and it was difficult to feed documents through. Well worth the extra cost compared to some of the cheap "home" models on the market.