Excerpt: Our old fax machine needed service, toner and a drum unit. Well, that was going to cost well over $500, so I spoke with our Admin staff and sold them the idea of purchasing a new Fax Machine. We purchased the Brother IntelliFax 2840, 2-year warranty, and an extra toner, it all came up to less than half of what is was going to be for the old fax repairs and supplies.
Excerpt: This does not work well with answer machines or voice mail from phone company. This would have stopped me from buying it had I known. I still have my old fax machine plugged in & the new Brother fax is being used as a black & white copier instead. Great machine for dedicated fax line. However, wasted purchase for small office that shares fax with business line. Looking to replace it after one week & catching heck from my wife.
Pros: Easy to Use
Cons: Features, Does Not Meet Expectations, no answert machine, doesn't work with voice mail
Excerpt: The company I work for has been purchasing Brother products from Staples for the past 10+ years. I personally like the easy set up of this Brother fax Machine, and its durability. I have found that it is easy to train people on how to use this machine. It holds enough paper so that I do not have to refill it for a long time. The one downfall of this product, and the only reason I gave it 4 stars, is because it costs so much to purchase the toner refill cartridge.
Excerpt: This printer and fax is compact and appears to be just the right solution for small business owners. While the printer cartridges are still quite expensive the quality of printing appears satisfactory without using all the ink. The features and programming seem easier to set up than other versions. Being able to use the phone and fax feature while not tying up another phone line is a nice feature. The most important elemnte for our business was the cost range.
Excerpt: Our office does not do a ton of faxing. Mainly we just receive a few faxes here and there and occassionaly send one or two out. That being said, our previous fax machine was terrible. It jammed all the time and had to be paper fed manually one sheet at a time. This fax, so far, has worked out well for us. I hope it continues to do so.