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Western Digital My Book Essential Edition (WDH1U3200 / WDH1U5000 / WDH1U6400 / WDH1U7500 / WDH1U10000 / WDH1U15000 / WDH1U20000)
5.1 out of 10

Western Digital My Book Essential Edition (WDH1U3200 / WDH1U5000 / WDH1U6400 / WDH1U7500 / WDH1U10000 / WDH1U15000 / WDH1U20000)

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Reviews and Problems with Western Digital My Book Essential Edition (WDH1U3200 / WDH1U5000 / WDH1U6400 / WDH1U7500 / WDH1U10000 / WDH1U15000 / WDH1U20000)

Showing 1-10 of 32
Overall 6
6.0

Meh, could be better

James d., Newegg
16 January 2010
  • Summary: Just bought the drive, so we'll see if I come back to review the performance.
  • Pros: Cheap
  • Cons: I hate preinstalled software that you have to jump through hoops to get it from mounting to your desktop. Basically you have to update the firmware, then run a program to get rid of the auto backup software. Seriously dislike this. I know it may only take 15 minutes of my time, but I just want to...
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Overall 6
6.0

Slow working

Bradley V., Newegg
7 December 2009
  • Pros: Large capacity
  • Cons: Slow data storage rate compared to my other removable hard drives.
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Overall 6
6.0

It worked but tried to format

Jeffrey A., Newegg
26 August 2009
  • Summary: I'm sure with RMA'ing the drive I'll be able to get a replacement, but now I'm afraid of formatting it at all. Which leaves me with a FAT32 drive that has many limits. Ah well.
  • Pros: Tons of space. Good transfer rate. Great company, normally.
  • Cons: Tried to format to NTFS using Windows XP's format program, and it wouldn't. Tried to reformat on another computer, still nothing. Used Linux based program and it pulled up an error. I don't understand why it won't format. Tried many different directions and I've done this before with other drives.
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Overall 6
6.0

Bad customer service

Anonymous, Newegg
1 July 2009
  • Summary: This is the last drive I am buying from Western Digital because of their poor customer service.
  • Pros: 500GB, Pretty, Works.
  • Cons: It looks pretty for a while, until it starts to scratch... It scratches really easy. HORRIBLE customer service. The first one that I got was a dud, not a big deal. Things like that happen. I work in the IT field, so I am constantly working with dozens of customer service departments at a time. I ...
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Overall 6
6.0

Slow and fragile

Robert W., Newegg
7 June 2009
  • Summary: Took drive out and put it in a cheappy USB enclosure - actually ran USB 2.0 then
  • Pros: Price is good for the size.
  • Cons: Runs slow. Will not interface @ USB 2.0 on some add-in cards.
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Overall 6
6.0

Ummm

Anonymous, Newegg
20 April 2009
  • Pros: Huge Storage, WD Name for Quality, Backup almost anything!!
  • Cons: USB!!!! Are U joking!! No SATA2??? UMM 480 transfer speeds might be Okay for 250-320 External Drives, NOT FOR 2 TB's !! What are they Thinking to Design The largest external Storage Srive Unit, with the SLOWEST Possible Speed interface !!! That will be a NO GO for a lot of serious PC Users!
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Overall 6
6.0

Auto Back Up

TJ, Amazon
8 April 2009
  • Summary: The product works fine but I was very surprised that I had to purchae the auto back up feature after 30 days. The cost is almost $50. USD That in itself is crazy!!!!!!!!!!!
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Overall 6
6.0

Good product...but very fragile

Kelly A., Newegg
19 February 2009
  • Pros: This is a great Plug n Play piece of equipment I used for backup purposes. Easy to use and worked like a charm for the one month I had it. It ran very quiet and Vista recognized it instantly.
  • Cons: This is a very fragile unit. It was knocked from my desk to the floor and it busted the head on the drive rendering it useless.
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Overall 6
6.0

The humming noise

Paul C., Newegg
12 January 2009
  • Summary: After a year with this hard drive, I HAD to get another one.
  • Pros: It stores data.
  • Cons: After three months of owning the hard drive, it started to make a very annoying high pitch humming noise. The noise wont stop until I unplug the usb to the computer. Plug it back in and it is fine for a while, but it starts to hum again after a while.
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Overall 6
6.0

Change?

Matthew H., Newegg
25 November 2008
  • Pros: Nothing out of the ordinary, it is just a hdd afterall.
  • Cons: Not so much for this particular drive, but for Western Digital. I bought a My Book external hdd a year or two ago (and it's worked great). The only thing is when I got this one I was surprised to see they changed the USB connector. I use these as backups and store them away from my computer, and ...
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