Reviews and Problems with Western Digital My Book Essential Edition (WDH1U3200 / WDH1U5000 / WDH1U6400 / WDH1U7500 / WDH1U10000 / WDH1U15000 / WDH1U20000)
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Meh, could be better
James d., Newegg
16 January 2010
Summary: Just bought the drive, so we'll see if I come back to review the performance.
Cons: I hate preinstalled software that you have to jump through hoops to get it from mounting to your desktop. Basically you have to update the firmware, then run a program to get rid of the auto backup software. Seriously dislike this. I know it may only take 15 minutes of my time, but I just want to...
Summary: I'm sure with RMA'ing the drive I'll be able to get a replacement, but now I'm afraid of formatting it at all. Which leaves me with a FAT32 drive that has many limits. Ah well.
Pros: Tons of space. Good transfer rate. Great company, normally.
Cons: Tried to format to NTFS using Windows XP's format program, and it wouldn't. Tried to reformat on another computer, still nothing. Used Linux based program and it pulled up an error. I don't understand why it won't format. Tried many different directions and I've done this before with other drives.
Summary: This is the last drive I am buying from Western Digital because of their poor customer service.
Pros: 500GB, Pretty, Works.
Cons: It looks pretty for a while, until it starts to scratch... It scratches really easy. HORRIBLE customer service. The first one that I got was a dud, not a big deal. Things like that happen. I work in the IT field, so I am constantly working with dozens of customer service departments at a time. I ...
Pros: Huge Storage, WD Name for Quality, Backup almost anything!!
Cons: USB!!!! Are U joking!! No SATA2??? UMM 480 transfer speeds might be Okay for 250-320 External Drives, NOT FOR 2 TB's !! What are they Thinking to Design The largest external Storage Srive Unit, with the SLOWEST Possible Speed interface !!! That will be a NO GO for a lot of serious PC Users!
Summary: After a year with this hard drive, I HAD to get another one.
Pros: It stores data.
Cons: After three months of owning the hard drive, it started to make a very annoying high pitch humming noise. The noise wont stop until I unplug the usb to the computer. Plug it back in and it is fine for a while, but it starts to hum again after a while.
Pros: Nothing out of the ordinary, it is just a hdd afterall.
Cons: Not so much for this particular drive, but for Western Digital. I bought a My Book external hdd a year or two ago (and it's worked great). The only thing is when I got this one I was surprised to see they changed the USB connector. I use these as backups and store them away from my computer, and ...