Reviews and Problems with Western Digital My Book Essential Edition (WDH1U3200 / WDH1U5000 / WDH1U6400 / WDH1U7500 / WDH1U10000 / WDH1U15000 / WDH1U20000)
Showing 1-10 of 11
Flaky and unreliable drives
Amazon Customer, Amazon
22 September 2009
Summary: I use this drive on computers running Mac OS 10.5 and 10.6. We have a number of these drives where I work and they are flaky at times, unmounting or not waking from sleep at random times. Sometimes the write speed becomes unbearably slow until you unmount and remount the drive. I just bought one of these drives for personal use. Foolish, I know, since I had problems before. I figured I could deal with occasional hick-ups.
Summary: I received the My Book Essential 2 TB external hard drive before the Labor Day holiday weekend. I bought it to archive my photo, video and document files. The first thing I did was copy a folder containing photos and video clips to the My Book. Some files copied ok but some would not copy. I got the following error message: "Error 0x8007045D: The request could not be performed because of an I/O device error." I called the technical support phone number after 5 p.m.
Summary: I just got this drive two days ago and already I'm not a fan. I bought it for two reasons: backup and video editing. The two nice things I have to say about it: It was a good price ($100) and it does hold files. Previously, I had an HP 160 GB external hard drive that I was retiring simply because it was full and I didn't want to erase the existing data. First, I made the mistake of installing the software that comes with it. My advice: don't.
Summary: I bought one of these and used it for several months, and liked it so well that I bought a second identical one. These drives are supposed to spin down and go into sleep mode after a period of inactivity. The first drive did that just fine, UNTIL I got the second drive. Now both of them spin down and spin back up again immediately, with much noise and blinky light action. Off and on and off and on, forever. EXTREMELY annoying and distracting.
Summary: Like everyone else who complained about this product, I had it for about a year now and then suddenly I could not access any data on it. Symptom looked like this: The drive made a clicking sound, Windows XP could see the drive when USB is plugged in, but could not access the data on it. The chassis mechanicals were put together in an awkward manner, so it was not easy for me to take it apart.
Summary: I just got this since I filled up my Maxtor External HD that I use for backup. This does work, and it's certainly quite simple to attach (good thing since it comes with basically no documentation, just a sketch of where to plug the cables). But the problem for doing large backups is that it's very very slow. Less than 1GB per HOUR!! Just to be sure I tried the same files to the (several year old) Maxtor, using the same USB port...more than 30 times faster!
Summary: I bought my WD drive (320 GB) without reading any of the reviews. There are many reviews saying that it dies after a year. I don't know, I guess I'll wait and see since I've only had mine about three or four months. My main gripe is the way this damn thing works. It takes extremely long to put all your data on it, it comes with Autosync, which it INSISTS on opening automatically each time I turn on my computer, slowing my laptop down to a crawl.