Reviews and Problems with Western Digital My Book Essential Edition (WDH1U3200 / WDH1U5000 / WDH1U6400 / WDH1U7500 / WDH1U10000 / WDH1U15000 / WDH1U20000)
Showing 1-7 of 7
Flaky and unreliable drives
R. Caldwell, Amazon
22 September 2009
Summary: I use this drive on computers running Mac OS 10.5 and 10.6. We have a number of these drives where I work and they are flaky at times, unmounting or not waking from sleep at random times. Sometimes the write speed becomes unbearably slow until you unmount and remount the drive. I just bought one of these drives for personal use. Foolish, I know, since I had problems before. I figured I could deal with occasional hick-ups.
Summary: I received the My Book Essential 2 TB external hard drive before the Labor Day holiday weekend. I bought it to archive my photo, video and document files. The first thing I did was copy a folder containing photos and video clips to the My Book. Some files copied ok but some would not copy. I got the following error message: "Error 0x8007045D: The request could not be performed because of an I/O device error." I called the technical support phone number after 5 p.m.
Summary: Like everyone else who complained about this product, I had it for about a year now and then suddenly I could not access any data on it. Symptom looked like this: The drive made a clicking sound, Windows XP could see the drive when USB is plugged in, but could not access the data on it. The chassis mechanicals were put together in an awkward manner, so it was not easy for me to take it apart.
Summary: I just got this drive two days ago and already I'm not a fan. I bought it for two reasons: backup and video editing. The two nice things I have to say about it: It was a good price ($100) and it does hold files. Previously, I had an HP 160 GB external hard drive that I was retiring simply because it was full and I didn't want to erase the existing data. First, I made the mistake of installing the software that comes with it. My advice: don't.
Summary: Ich habe die Festplatte zwecks Datensicherung gekauft. Die Festplatte finde ich optisch sehr gut und macht sich wirklich gut in jedem Regal. Nach ziemlich genau einem Monat wurde die Platte nicht mehr erkannt und ein Klacken war zu vernehmen. Da ich nicht sicher war, ob es am Gehäuse oder an der Platte lag, kontaktierte ich den Support, ob ich das Gehäuse öffnen dürfe ohne die Garantie zu verlieren. Es dauerte 2 Wochen, bis ich eine Antwort bekam.