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Dummy.190587
5.9 out of 10

Western Digital My Book Essential Edition (WDH1U3200 / WDH1U5000 / WDH1U6400 / WDH1U7500 / WDH1U10000 / WDH1U15000 / WDH1U20000)

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Reviews and Problems with Western Digital My Book Essential Edition (WDH1U3200 / WDH1U5000 / WDH1U6400 / WDH1U7500 / WDH1U10000 / WDH1U15000 / WDH1U20000)

Showing 1-10 of 34
Overall 2
2.0

I've had 2 and both crashed!

Gregory C. Wagner, Amazon
3 February 2012
  • Summary: I have had two of these so far and both of them have crashed. The first one was under warranty and the company replaced it but i lost everything because they won't pay for recovery. The replacement worked for about 2 years as well but the replacements have a shorter warranty and the 2nd one just crashed. Luckily I didn't fully trust the company after the first one and have been backing up all of my information on a second external hard drive to be extra safe.
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Overall 2
2.0

Didn't even last long enough for me to buy a mirror disk to prevent catastrophic loss of data

P. Greasby, Amazon
6 June 2011
  • Summary: I bought this just under a month ago. I have completely boycotted Seagate for their dire external disk quality and switched to Western Digital. However I have lost 2 hard drives since March. The first was a 1Tb drive which admittedly was a couple years old, but I expect these things to last several years otherwise what's their purpose, other than to lull users into a false sense of security. On that occasion I lost 2 years of valuable data.
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Overall 2
2.0

Drive Failed after 2 months!!

Joe, rakuten
4 January 2011
  • Summary: I transferred all of my media files to this WD Drive and it failed after approximately 2.5 months of use. I did some research on Google and found that many others experienced the same issues. Lock light on the front of the drive turns on and you have no access to the drive. I have used the WD Passports for years with no issues at all. The plastic case is also questionable and feels very cheap.
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Overall 2
2.0

One possible simple repair for WD My Books not powering on

William S. Poucher, Amazon
3 March 2010
  • Summary: My out-of-warranty WD My Book Essential II USB 2.0 drive (MDL: WD5000H1U-00) stopped powering on recently, and after testing the wall wart output and trying a different USB cable & computer, I opened the enclosure and tried the bare drive in another enclosure, and it worked fine. So I started testing the I/O / power supply PCB (I am an electrical engineer). Mine says FIREFLY 1U/1B in the upper right on the component side.
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Overall 2
2.0

Died after 3 months of use

Karmatastrophe "Karmatastrophe", Amazon
9 February 2010
  • Summary: I bought this drive in March of 2009 and it sat on my desk in its original packaging for 8 months. In November, I started storing photos and music on it, only using it for file storage. Yesterday, it died while I was working on an HTML file I had stored on it. I tried it with another computer, with another USB cable, and with another power adapter, all to no avail. I can hear it attempting to spin up 3 times before it gives up.
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Overall 2
2.0

NOT RELIABLE!!

Man Hi Park, Amazon
16 December 2009
  • Summary: sure, it's easy to set up, it's small and compact, and works with time machine on your mac seamlessly...but what's the use, if this thing is not reliable? It's a very fragile machine that cannot be handled like an ipod or a laptop. It was sitting on my bookshelf vertically and just tapped on its side and all of a sudden it died on me. I think the sole purpose of a hard drive is to keep its contents safe..
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Overall 2
2.0

An obviously defective product

D. Renner "Beastt", Amazon
27 November 2009
  • Summary: I've owned five of the WD 500GB external drives and have just had the third one fail in a little over 2-years. I know of only two other people who own 1-each of these drives and both of theirs failed in under a year. My one attempt to rectify the matter with Western Digital lead to instructions to obtain a return authorization with the recommendation that I could pay a third-party to try to retrieve my lost 200GBs of data.
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Overall 2
2.0

Ejects itself for no reason

K. Abramowitz, Amazon
14 October 2009
  • Summary: I already had an older 500 gb Western Digital My Book drive and it worked flawlessly. I bought this to consolidate all my iTunes media files and copied everything to it easily. Unfortunately now less than 1 week later EVERY TIME I come back to the computer I find the WD "off" and an error message telling to properly eject the device next time before disconnecting. I emailed WD customer service and have not had this resolved.
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Overall 2
2.0
Value for money 2
2.0

User Review

Teresy, Walmart
28 September 2009
  • Summary: This product didn’t work 2 weeks after I bought it. At the beginning there wasn’t a problem with My Book, but suddenly when I wasn’t even saving anything in the hard drive, My Book started making sounds like it was trying to spin several times and then just stopped. The product isn’t recognized by any PC. It’s going to cost me more than $600 dlls to recover my data. And Western Digital says they aren’t responsible for any lost data.
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Overall 2
2.0
Value for money 2
2.0

User Review

Teresy, Walmart
28 September 2009
  • Summary: This product didn’t work 2 weeks after I bought it. At the beginning there wasn’t a problem with My Book, but suddenly when I wasn’t even saving anything in the hard drive, My Book started making sounds like it was trying to spin several times and then just stopped. The product isn’t recognized by any PC. It’s going to cost me more than $600 dlls to recover my data. And Western Digital says they aren’t responsible for any lost data.
  • Read full review
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