Reviews and Problems with Western Digital My Passport for Mac USB 3.0 (WDBGCH5000ASL / WDBGCH0010BSL / WDBKKF0020BSL)
Showing 1-10 of 414
I will never purchase a WD product again. Another ...
James Kelly, Amazon
3 weeks ago
Summary: I will never purchase a WD product again. Another WD hard drive bites the dust. Wasn't the first one for me to kick the bucket but it will be the last. Had this thing full of data, then call of a sudden, all gone. It wasn't even old or worn out; just a faulty product, I suppose. I even thought about sending it back and asking for a refund. Beyond frustrating. The search to find a reliable external hard drive begins...
Summary: I bought this external hard drive to back up the photos and media from mine and my wife's MacBook Pro. We currently have the Apple time machine, but this product does what the time machine will not do. It allows us to transfer our media to the external hard drive and free up storage space on our Mac's. It has worked excellently well for this purpose.
Summary: this was easy install and worked 1 1 /2 year and now won't keep backing p on my Snow leopard thru TIme Machine on IMAC. I see it is a common problem by reading Apple Support discussions. I rebooted and it fixed for a day then stops again. It is under warranty still but I wouldn't mail it back for them to examine for new one since it had my info on it up till now...I think!
Summary: I purchased this because of the positive ratings and because it is Time Machine ready. I found it easy to set up: just attach it via the USB cord. My Macbook recognized it and I opened Time Machine preferences and made this my preferred backup device. It worked perfectly! I like the convenience of this not needing to be plugged into an electric outlet.
Summary: Yes, light, compact, and pretty sturdy, and reasonably priced to boot. Of course technology changes so quickly that by the time you read this review, hard drives of the same size and price but with added capacity will be available (and needed), and maybe flash drives will completely take over the market of hard drives, even high-capacity!
Excellent unit, the best I could find for my needs
Blue Eyes "blueyes", Amazon
16 October 2014
Summary: This is an excellent unit for my purposes. I've been using it for about one month. Having never used an external hard drive before, I searched diligently until I found this one and read all the reviews, which overall were much better than the reviews for other brands. The price was reasonable and the customer service department was very helpful in verifying that the unit is appropriate for my needs.
Summary: The hard drive worked perfectly for about four months, and then suddenly stopped responding. It was never dropped or mishandled, and it lights up whenever I plug it in. For some reason, it just won’t connect to my computer. I would just get it replaced, if I could. I thought had I purchased a warranty on it, but I am unable to find it anywhere. I liked the product, and it was easy to use, but I’m definitely disappointed with its performance as of late.
Summary: The device crashed after I transferred all of my information to the hard drive from a laptop that I was trying to empty. Thankfully, I hadn't completely deleted the entire laptop and could restore the transferred information but it took a stressful couple of days to figure it out. BEWARE that WD is not liable for lost information, just malfunction of the device, which is contradictory since malfunction of the device includes loss of information!
Summary: I've purchased two of these to back up my Mac notebooks. They are small, convenient, and require no set up. That is unless you buy the Windows version. If you get a better price on a Windows version, take it. It's easy enough to format the drive for Mac use. Amazon sells pretty nice cases (their brand) that are a perfect fit for when you need to take it on the road. Let me say one thing about Mac backup.