Reviews and Problems with Western Digital My Book (WDBACW0010HBK / WDBACW0015HBK / WDBACW0020HBK / WDBACW0030HBK / WDBACW0040HBK)
Showing 1-10 of 500
This is a great deal considering you get two WD
Tariq Gibran Hamid, Amazon
3 weeks ago
Summary: This is a great deal considering you get two WD, highly reliable and fast RED NAS drives in a user serviceable case which includes hardware raid. The drives are extremely easy to remove/ exchange in fact. They are also easy to monitor with nice LED's on the front of the case. At Western Digital's MSRP of $279 for the 4TB version, you are essentially paying only around $80 for the hardware raid and case (given the price of the bare drives as sold separately).
Summary: Turn around for an RMA should not take a month! Once received in Brantford that should have been enough for them to dispatch my replacement. Canadian customers need to know up front that the delay will be significant. This process needs to be reviewed and improved. Forget about trying to track you RMA on WD's site. When I got the email acknowledging receipt of my HD, the website had still not been updated to reflect it. That dashboard is useless.
Pros: Lots of space, quiet, fast, power conservation
Cons: The drive went bad after approximately 90 days. The RMA process leaves a lot to be desired especially if you are in Canada. You need to ship it to Brantford, ON with signature required. It was signed for but the RMA status page says they had nor received it. I was told by WD support that the drives are shipped to somewhere in the US and that is when you get confirmation of receipt. Basically no one knew the RMA process for Canadians and it has been 4 weeks now with ou...
Summary: I bought this about a year ago and it's been running strong! Great product and has plenty of memory! Strongly Recommended if you have a mac. I did try to reformat part of the hard drive to use on windows but I wasn't successful, I'm sure if I played around with it more I could get it to work though.
Summary: This is my first experience with a network drive, so I can't say that I'm an expert or have great knowledge to compare this drive to. It works great, though, and seems to have all the features I'd want. I do everything through the browser page for the drive, not any kind of extra software. Value from this refurb seller was great....very happy!
Summary: This product is awesome! I am able to access all of my files from my iPad, iPhone, and other computers, even if I'm not at home. It has a very easy GUI interface for setup and walks the user through enabling the correct features. This is an excellent product so far!
Summary: These things are great! Easy to install and makes your network so much more versatile. I use mine to store hundreds of old movies I had on VHS tape. The space savings alone is amazing. And now these movies are available on any computer I choose to use. I've also put alot of older out of print LP records on the cloud as mp3 files. I even dedicated a section to old time radio programs.
Summary: I learned my lesson, only enterprise higher rated drives from here on out.
Pros: I bought 2 of these from a local store, they worked great out of the box and were pretty quick.
Cons: One of the two currently works okay, however the other is dying with read/write errors and bad sectors. I'm currently working on getting everything off the drive as I write this. I didn't think I'd be trying to recover files from my backup drive so soon. They have both experienced intermittent connectivity issues from about the 1yr mark. I'd blame the ASUS board but I've had these on 3 different computers and they've done the same thing. Just randomly disappear.