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Western Digital My Book (WDBAAJ0010HSL / WDBAAJ0015HSL / WDBAAJ0020HSL)
6.8 out of 10

Western Digital My Book (WDBAAJ0010HSL / WDBAAJ0015HSL / WDBAAJ0020HSL)

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Reviews and Problems with Western Digital My Book (WDBAAJ0010HSL / WDBAAJ0015HSL / WDBAAJ0020HSL)

Showing 1-10 of 31
Overall 2
2.0

Looks like a second hand product!

Adil B. "AYB", Amazon
18 December 2013
  • Summary: The came in a plain brown box without any packing, documentation or anything. The only thing that came along was a 18" long firewire cable. The WD software I have already installed (for external drive diagnostics) didn't even recognize this and I'm guessing that the hard disk inside isn't genuine.
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Overall 2
2.0

External Hardware up grade

marlow setervang, Amazon
19 February 2013
  • Summary: The external hardrive is a great backup in case the files are lost on the mac. My mac friend suggested this. This Hard Drive quit working after one month. We had a tech to our house 3 times. I consider this JUNK, and will send it back.
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Overall 2
2.0

FAIL

Felt Tip, Amazon
2 September 2012
  • Summary: Six months--dead. Or, at least that's when I noticed it wasn't working as a backup anymore. Hard drive data recovery software will only recover the Western Digital Smartware files.
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Overall 2
2.0

I've had 2 and both crashed!

Amazon Customer, Amazon
3 February 2012
  • Summary: I have had two of these so far and both of them have crashed. The first one was under warranty and the company replaced it but i lost everything because they won't pay for recovery.
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Overall 2
2.0

AVOID at all costs

Faisal Amdani "fzooms", Amazon
20 June 2011
  • Summary: I dont really review much, but this drive gave me such a headache. First off the wdware is complete crap. It keeps doing what it wants eventhough you configure it differently. I kept locking the drive, and then the password would not work.
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Overall 2
2.0

SmartWare *Firmware* Unremovable

J. Bleecker, Amazon
28 March 2011
  • Summary: The fact that I purchased a hard drive that comes with software I neither wanted nor can remove is worse than annoying. You can still use the drive, but it forces another useless, read-only drive to pop-up on your desktop.
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Overall 2
2.0

worked great until...

B-House "Married with five kids. Professional military & Sports photographer.", Amazon
3 December 2010
  • Summary: I don't care about the firmware but I do care about what I store on my drive. I have a few of these and it worked great for about 6 mo. to a year until files started getting corrupted (even new ones). I salvaged some (had most on a second back up) but many files are toast.
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Overall 2
2.0

NOT reliable and NOT A GOOD FIT W MAC OS X

V. Brown "llacharbach", Amazon
24 July 2010
  • Summary: I bought TWO of these and the speed is OK but the remarks of other reviewers on the aggravating "smartware" are on the mark. Worse still is that neither drive lasted more than 7 months - both are now dead.
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Overall 2
2.0

HATE the smartware on this drive, you can't delete it and can't recover the lost space.

Sir Lancelot, Amazon
15 July 2010
  • Summary: WD put some very unsmart 'smartware' on this drive, on a CD partition that shows up on your desktop every time you use the drive. You can disable it from showing up, but it'll take you several hours trying to figure out how. However you can't erase that partition.
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Overall 2
2.0

Unreliable - serious problems after just 3 months

Erich Drazen, Amazon
5 May 2010
  • Summary: I bought this drive because I am a photographer and needed a large capacity drive to store my photos, and I wanted a firewire 800 drive for the transfer speed. I am working with a macbook pro that I have had for 6 months. When I first bought the drive it worked fine.
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