Drive Shuts down, Fails to backup, Total Junk, Don't Buy
3 June 2010
Summary: Don't Buy. Drive is a piece of junk. It shuts down and it stops doing backups even after calling WD to configure the energy saver to always stay ON. USB port is dead and overloads computer's USB port. firewire port still sort of works. Cannot do firmware update over firewire port and since USB port is dead, you can't update firmware.
Summary: No Brian my concerns are not unfounded. Every time time machine starts to backup he comes the sound of the WD drive starting up. I know that I have to completely stop everything, I mean everything, I am doing and walk away from my computer. I even have to stop iTunes from playing. If not then its like I am using a PC all over again. Here comes the pinwheel of death. And most of the time trying to close down iTunes doesn't even work.
Summary: I bought this drive because I am a photographer and needed a large capacity drive to store my photos, and I wanted a firewire 800 drive for the transfer speed. I am working with a macbook pro that I have had for 6 months. When I first bought the drive it worked fine. I won't go into the smartware software there have been enough other people giving their opinion of that.
Summary: I will add my voice to the growing dissatisfaction with the unnecessary software that is forced on you by Western Digital. I mean, come on WD, this item is specifically made for Mac. Who would want to use your crappy software when Time Machine is included standard with every Mac. Yes, I read about the virtual CD and the inability to delete it before I bought this product, but it is no less annoying because I knew about it in advance. Eject it and it comes right back.
Summary: The onboard software is on a partition that cannot be deleted. You are stuck with this missing chunk of space as well as the crappy software. A 1.5 TB drive is really a 1.4TB drive. I keep having to unplug and replug the drive to get it to mount in Finder (Mac). Junk!!! Western Digital was trying to be too fancy for their own good.
Summary: I have been using Western Digital drives for my Macs for the past 6 years. This was my fourth Western Digital drive to serve as a back up of all of my drives and let me just say, not only am I extremely disappointed by this product, but I am AGGRAVATED. Some specs about my computer - Mac Pro - 2x2.8 GHz Quad-Core Intel Xeon - 2 GB 800 MHz Memory - Max OS X 10.5.8.
Summary: I have had this product for several months now. I did a lot of research before selecting it wanting something compatible with my iMac 27 and Time Machine. It's been "AWFUL"! From installation to current use nothing has worked properly and WD support has not helped.
Summary: Just to add my comments on this new practice by Western Digital of putting bloatware and spamware on their drives that cannot be removed. It is stored in flash memory, so cannot be deleted. It will take up an extra drive letter on your system. The software, like all software that is included free with hard drives and computers, is worth exactly what you pay for it.
Summary: Beware the intrusive software that comes preloaded on this drive. It is impossible to erase. Tech support was no help. Amazon's claim near the top of the page that a software fix exists is FALSE! The fix does not exist for Macs. Yet this drive is marketed specifically for Macs. I have complained to Amazon but they refuse to tell the truth in the item description. The drive itself works ok, but don't trust Amazon's item descriptions.