Reviews and Problems with Western Digital My Book (WDBAAJ0010HSL / WDBAAJ0015HSL / WDBAAJ0020HSL)
Showing 1-10 of 31
Looks like a second hand product!
Adil B. "AYB", Amazon
18 December 2013
Summary: The came in a plain brown box without any packing, documentation or anything. The only thing that came along was a 18" long firewire cable. The WD software I have already installed (for external drive diagnostics) didn't even recognize this and I'm guessing that the hard disk inside isn't genuine. I'm already away from the US and won't be able to return it, but thankfully it's working as a basic hard disk, so it's not a total loss.
Summary: The external hardrive is a great backup in case the files are lost on the mac. My mac friend suggested this. This Hard Drive quit working after one month. We had a tech to our house 3 times. I consider this JUNK, and will send it back.
Summary: Six months--dead. Or, at least that's when I noticed it wasn't working as a backup anymore. Hard drive data recovery software will only recover the Western Digital Smartware files. I disliked this indelible software from the beginning as it is obtrusive, poorly organized, and as far as I was concerned, useless. As for the rest of my 1.5 TB of backups, which I am currently in desperate need of--GONE!!! Thanks WD or whoever sold me this piece of crap.
Summary: I have had two of these so far and both of them have crashed. The first one was under warranty and the company replaced it but i lost everything because they won't pay for recovery. The replacement worked for about 2 years as well but the replacements have a shorter warranty and the 2nd one just crashed. Luckily I didn't fully trust the company after the first one and have been backing up all of my information on a second external hard drive to be extra safe.
Summary: I dont really review much, but this drive gave me such a headache. First off the wdware is complete crap. It keeps doing what it wants eventhough you configure it differently. I kept locking the drive, and then the password would not work. I literally made the password ONETWO and it still wouldn't take. Had to erase the drive. It also looses connection with the computer for no apparent reason. Completely a waste of money, DO NOT BUY THIS. the only plus's are the speed.
B-House "Married with five kids. Professional..., Amazon
3 December 2010
Summary: I don't care about the firmware but I do care about what I store on my drive. I have a few of these and it worked great for about 6 mo. to a year until files started getting corrupted (even new ones). I salvaged some (had most on a second back up) but many files are toast. This happened to everyone of the Western Dig HDs. I'm moving back to Lacie.
Summary: I bought TWO of these and the speed is OK but the remarks of other reviewers on the aggravating "smartware" are on the mark. Worse still is that neither drive lasted more than 7 months - both are now dead. I have a seagate freeagent desk firewire drive now that is running my time capsule backups without error or problems for over 16 months. I would recommend you look at that drive for Mac OS users.
HATE the smartware on this drive, you can't delete it and can't recover the lost space.
Sir Lancelot, Amazon
14 July 2010
Summary: WD put some very unsmart 'smartware' on this drive, on a CD partition that shows up on your desktop every time you use the drive. You can disable it from showing up, but it'll take you several hours trying to figure out how. However you can't erase that partition. I tried, apple disk utility cannot see the CD partition so you'll never recover that space.
Summary: I bought this drive because I am a photographer and needed a large capacity drive to store my photos, and I wanted a firewire 800 drive for the transfer speed. I am working with a macbook pro that I have had for 6 months. When I first bought the drive it worked fine. I won't go into the smartware software there have been enough other people giving their opinion of that.
Summary: I will add my voice to the growing dissatisfaction with the unnecessary software that is forced on you by Western Digital. I mean, come on WD, this item is specifically made for Mac. Who would want to use your crappy software when Time Machine is included standard with every Mac. Yes, I read about the virtual CD and the inability to delete it before I bought this product, but it is no less annoying because I knew about it in advance. Eject it and it comes right back.