Reviews and Problems with Western Digital My Book (WDBAAJ0010HSL / WDBAAJ0015HSL / WDBAAJ0020HSL)
Showing 1-10 of 19
NOT reliable and NOT A GOOD FIT W MAC OS X
V. Brown "llacharbach", Amazon
24 July 2010
Summary: I bought TWO of these and the speed is OK but the remarks of other reviewers on the aggravating "smartware" are on the mark. Worse still is that neither drive lasted more than 7 months - both are now dead. I have a seagate freeagent desk firewire drive now that is running my time capsule backups without error or problems for over 16 months. I would recommend you look at that drive for Mac OS users.
Summary: I bought this drive because I am a photographer and needed a large capacity drive to store my photos, and I wanted a firewire 800 drive for the transfer speed. I am working with a macbook pro that I have had for 6 months. When I first bought the drive it worked fine. I won't go into the smartware software there have been enough other people giving their opinion of that.
Summary: I will add my voice to the growing dissatisfaction with the unnecessary software that is forced on you by Western Digital. I mean, come on WD, this item is specifically made for Mac. Who would want to use your crappy software when Time Machine is included standard with every Mac. Yes, I read about the virtual CD and the inability to delete it before I bought this product, but it is no less annoying because I knew about it in advance. Eject it and it comes right back.
Summary: I have been using Western Digital drives for my Macs for the past 6 years. This was my fourth Western Digital drive to serve as a back up of all of my drives and let me just say, not only am I extremely disappointed by this product, but I am AGGRAVATED. Some specs about my computer - Mac Pro - 2x2.8 GHz Quad-Core Intel Xeon - 2 GB 800 MHz Memory - Max OS X 10.5.8.
Summary: Bought two of these to be a mirrored-pair for operation with a Mac Mini Server running OS X 10.6.2. Wanted to rename the pair. Erased and was running the RAID mirroring activity when I got the Gray Screen of Death, i.e., kernel panic crash, half-way through the mirroring process. Could NOT reboot the computer. Had to reinstall the operating system. However, afterwards, could not reboot the computer again. It ate the operating system again.
Summary: Bought for the firewire interface and wanted to use as an off-site backup to my My Book Studio II. This was horrible to deal with and I've returned it. I'm a PC tech by trade and this drive is a major pain on Windows 7 64-bit. Would only seem to work OK with USB 2.0. WD forces you to install and use their Smartware program to manage the device, and their newest firmware release does not support this model.
Summary: The fact that I purchased a hard drive that comes with software I neither wanted nor can remove is worse than annoying. You can still use the drive, but it forces another useless, read-only drive to pop-up on your desktop. Completely useless and worthless - especially if you're using your drive for something other than back ups, or don't want to use the backup software that comes from a company that is largely in the hardware business. I mean -- it's just a disaster.
Summary: Having always liked Western Digital Quality, I purchased a few of these drives - and was horrified to learn that WD has chosen to pre-install a large suite of largely useless 'SmartWare' on the drive. The problem is, it's not defeatable; it takes up disk space, but is activated in Flash - so no way to get rid of it. It robs you of a drive letter (in windows) or a drive on Mac OS X - again, without a way to get rid of it.
Summary: As great as WD products are, I couldn't use (and therefore review) this product. It was shipped with a two-prong plug, rather than the UK 3 pin, so I can't use it. It does look shiny and includes a USB cable!
Summary: This is parrot dead - not a sqwalk not even a rustle. I do not know whether it is the European psu or the drive or both. I do not have a spare psu to try it. I have a universal psu but it seems not this universal! I see from other versions of this drive that the parrot state is not unusual. I'll buy a new psu with a British plug and see if that revives it. If no luck there, I'll try the elusive WD support. Edit: I found that I have an old WD 320GB my book.