Summary: There is an software package you have to install that was a pain! It took up a lot of space and when ejecting the drive it was always a problem. I had to eject and then turn the drive off, an unnecessary step!
Summary: I have been buying this brand of external drive for my macs for years. I have one that is 250 gig that is several years old and I've dropped it a few times. Still works great. I've never had one die (I know, "knock on wood").
Summary: The came in a plain brown box without any packing, documentation or anything. The only thing that came along was a 18" long firewire cable. The WD software I have already installed (for external drive diagnostics) didn't even recognize this and I'm guessing that the hard disk inside isn't genuine.